It was a nice little birthday weekend to get away.
真實旅客
2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2020年3月4日
Only two beds
This appartment is for two guests, NOT for four. There’s one double bed and one broken bed sofa. The bed sofa, if it would have worked, only fit one person. One of us slept on the sofa but it was not comfortable at all. We were four so one had to sleep on the floor. We informed Pelican Stay the first day but they made zero efforts to help us out. We stayed for seven nights but the vacation is not so good when you don’t sleep well. We tried several times to get help but there is no service available.
Helena
Helena,7 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2020年2月23日
Alexander
Alexander,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年2月5日
2020 Superbowl Trip
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2019年12月12日
Ms.
no working water in shower. sink clogged. A/c stayed on fan got warm and stuffy. no cleaning service. Pelican did nothing. W hotel did nothing said Pelican was responsible. W sent emails to Pelican which were ignored. Pelican ignored W hotel too. Stay was a disaster. I have emails, texts and pictures to back-up the total disregard of the situation. Check in was also a disaster, that was how i found out i didn't have a reservation through W Hotel and Pelican did not notiffy them of my reservation and they could not be reached (i had paperwork confirming reservation but was useless to W Hotel). Hence, i could not check in and enjoy my stay in a timely fashion. I checked my luggage and returned that evening to commence the check in process or over again! DISASTER..... HOTELS.COM SHOULD NOT DO BUSINESS WITH THIS COMPANY!
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2019年8月12日
真實旅客
2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2019年4月16日
真實旅客
3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年2月25日
Overall it was a wonderful experience and the room was very comfortable and we would absolutely stay there again! The only downside is that buildings on the beach don’t weather well and the whole condo building and unit are starting to show their age.
真實旅客
3 晚浪漫之旅
Hotels.com 真實旅客評語
6/10 不錯哦
2018年11月18日
Schöne Lage, schlechte Organisation
Die Wohnung ist soweit OK, jedoch hat es verschiedene Mängel die nicht behoben wurden. Verschiedene Lichtschalter sind defekt und das Licht flackert. Sehr komplizierte Anmeldung mit vielen Dokumente. Schlechte Organisation. Wifi trotz mehrmalige Mahnung nicht vorhanden.
Max
Max,7 晚浪漫之旅
Hotels.com 真實旅客評語
8/10 非常好
2018年2月3日
Check-in process is awful
The condo itself was incredible. The check in process and service thereafter from Pelican was abysmal. They emailed and ask what time we were arriving told me to call a phone number for keys when we arrived. None of this worked out as planned and it took over an hour and multiple phone calls to get to our room. Then they charged me $25 for “checking in late”. During this whole process they asked me to email and text my credit card number. In this day and age we all know that should not be requested. I have emailed Pelican and shared this experience when they called to check how everything was going and no one has answered.
The condo itself was beautiful but be prepared for a check in disaster.
Nicole
Nicole,2 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2018年1月15日
Couldn't have asked for a better place to stay!
The W is a beautiful hotel and is right across from the beach! It is within walking distance of many restaurants and shops. The room itself is amazing! The bathtub is right next to the bed, the shower is big, and I can't forget to mention the view... WOW!!! You overlook the beach to the left and the channel to the right! Perfect spot to watch the sun rise and set. Definitely plan on back to visit in the near future! Worth every penny :)
tay
tay,3 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2017年8月23日
Nice place and nice view
I was wonderfull i hope to come back everything was perfect and i enjoy my sell and the kids was very gappy
真實旅客
6 晚旅行
Expedia 真實旅客評語
2/10 不太好
2017年7月24日
No Reservation?!?!
We arrived at the condo to check in to find we didn't have the condo. I received my confirmation from Expedia the day before saying we are ready to go. But apparently the third party vendor the condo owner used didn't block the room for us. Nor did they bother to tell myself or Expedia. So, after 7 hours of trying to resolve the issue, we did not get the condo. The manager promised to book me a room at another hotel for the same rate, but didn't follow through. I had to pay walk-in rates for another hotel.
This hotel offered to put me in another condo, but at a much higher rate. I'm sure their condos are amazing, we just never got to see it!
MW
MW,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年6月11日
Amazing spot, great views. Top notch for S. Florida
Adam
Adam,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2017年5月17日
Great Modern Unit
I stayed in a one bedroom unit in the Residence Building (Tower II) which the building in the back. Though the ocean view was limited, we loved the place because it had been recently remodeled, had a full kitchen with all the necessary cookware and plates and utensils for four. The balcony was on the small side, it had room for one chaise lounge and one chair, but with the beautiful pool area and beach just seconds away, why hibernate on your balcony? The service was 5☆. Everybody we encountered greater us with a smile and a friendly hello. The Residence units do not have daily cleaning, but have an in-unit washer and dryer and dishwasher. Room service for food is available though. I would highly recommend The Residence at the W and would definitely stay here again. I almost forgot, the jacuzzi right next to the bed was awesome!