We arrived and check-in went smoothly. At first, the room just smelled a bit musty,which we thought we could tolerate. However, within five minutes, we noticed something moving in the corner-it was a cockroach. We immediately went to the front desk, and to their credit, they moved us to another room and assured us it was clean. Unfortunately the second room wasnt much better. The door lock wasnt latching properly,they assured us that it would be fixed by the time we returned from dinner. When we came back, not only was the latch not fixed. There were several more cockroaches in this room. We returned to the front desk,but noone was there. We called and informed them we would not be staying. We were told theyncould not issue a refund and to call at another time. The experience was disappointing and unsettling. I would not recommend if you value cleanliness and basic safety.
