4/10 一般般
2025 年 5 月 21 日
1st time visiting .... Hannah is very unofficial
we stayed between 5/16-5/19 when we arrived Liz was wounderful and pleasant as well as the second hostess ( didn't catch her name) we checked in on Friday and we enjoyed the pool and then later that night we decide to try the 24hrs bar/grill. around 8pm ish we were greeted by Hannah and as she took out order she my sister repeated the order 3 times. Hannah was confined that she could remember 2 separate orders by memory she didn't write anything down or ring it in until after the fact. so we gave the order 1st order was 2 hamburgers, 1 chicken sandwich , a drink and 1 cheese cake $ 53.00. the 2nd order was 1 pc of cheese cake , 1 burger and 1 chicken sandwich $33.00. their were 3 ladies working that night , no one communicated a time or check in this us we had to ask a few times. The time wasn't the issue as long as someone could have communicated it with us. about an 1hr and half later Hannah brings the food out to us. the 1 order is missing a chicken sandwich , My sister tried to communicate that with her she then takes the chicken sandwich from the 2 order and said here it is. I said no that is the chicken sandwich with the second order and that is how you brought them out. in that moment she got an attuited with us and then the 2nd lady came over and processed to argue with us stating that the 1 order didn't have a chicken sandwich on it after they were told 3 times. as they contained to be rude. then after the manger refunded us. Hannah and the 2nd lady still very rude
Ashleigh
Ashleigh，3 晚家庭旅遊
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