Musky smell throughout the motel. Room door dragged on floor so it couldn’t be opened all the way. Vanity area was very dark. Room was very humid even with the air conditioning on. Staff was very nice.
Dan
Dan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
James
James,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 16 日
Not Up to Speed
The hotel sign was out, so we weren’t totally sure of the place when we arrived. The first room had no hot water, so we had to change. The second room was okay, but the dispensers in the shower were empty and there was only one very small soap bar. This was a disappointing stay and we would not recommend it.
Brian
Brian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Great pass through stay
Verry helpfull ar gront desk is laminated paper with places that deliver to the hotel. Quick check in. We had an issue with the people above us jumping around late but the staff was quick to take care of the issue and was so apologetic.
Cristey
Cristey,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 7 日
Jeano
Jeano,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 1 日
Don’t do it.
When I arrived at check-in, there was no one at the desk, me and another guest waited 5 to 10 minutes before someone showed up to check us in. I tried calling the property. The phone rang, but nobody answered. The cell phone in the room look like it had food stains all over it and nail polish spilt on the floor by the bed. The bathtub is cracked. The bed was OK, but that’s probably the only thing.
Samuel
Samuel,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 17 日
Rebecca
Rebecca,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 7 日
Out dated. Door barely closed. Did not feel safe. Charge to check in early even by 20 minutes. Lights are dim. Just wasnt pleasant.
Avory
Avory,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
Carina
Carina,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 27 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
Maintenance needed.
Only had one ice machine and it was broken. Faucet dripped all night. Sink drain stopper did not work. There was hair all in the bathroom. Tried to call the desk and the phone did not work.
Shane
Shane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
pablo
pablo,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 14 日
Kyle
Kyle,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
Beds were ok. Elevators need updated. Fine for a few nights stay!
Sydnee
Sydnee,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 8 日
Lisa
Lisa,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 7 日
The stench in all three rooms we were in. Very terrible in an old hotel. I do not recommend.
Kateryna
Kateryna,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 6 日
Jason
Jason,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Kirby
Kirby,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 1 日
The room was adequate for one night. It wasn’t necessarily the cleanest room and the bathroom smelled like smoke. There was also a hair extension located in the corner of the room.
Bronson
Bronson,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 31 日
Nasty
When I checked in and got to my room, I stripped the bed to put my own sheets on it. The mattress cover was dirty. It had stains, but it been on the side of it. It looked like someone had threw up and it had dried or something I got the guy working there to come look at it. He said he would put me in another room, but I would just tear it up too because I stripped the bed. He told me I could not check out till the next morning. he would only refund me for three nights instead of the four that I reserved Went on and just got off the phone with him. I did not use the room I went and got him loaded my stuff up and left. He is refusing to tell me how much the refund is he’s telling me I had to get in touch with you guys. He’s not working with me at all. I need to know how to get my refund.Best Western in Gardendale Alabama