It was great except for the light outside shining in through the thin curtains. Kind of hard to sleep but other than that it was a great place to stay and the breakfast was awesome
Troy
Troy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
Billy
Billy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月15日
Dirty Little Secret to 3rd party booking sites
I learned a dirty little secret of how some of these hotels are using the online booking sites other than their own brand booking. The room they gave us was beside the elevator door which normally wouldn't be a problem, but this elevator door made a squeeling noise each time it opened. I asked the front desk about this and I was told that the room I booked was the cheapest ! I guess that was an excuse to give us the worst room they could ! Of course on Hotels there are many rooms offered at the same price so you don't know this when booking. Also, there was black electrical tape over the TV and Microwave LED's so the Tv remote wouldn't work until I realized what someone had done. I guess the cleaners didn't notice that either. But then this must be the price you pay for the cheapest room on Hotels site !!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月25日
RACHAEL OR SHANE
RACHAEL OR SHANE,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
It was one of the nicest stays I have had the staff was so friendly. It was decorated for fall and it felt so homey and quiet.
Holly
Holly,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月16日
Edward
Edward,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Nora
Nora,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月12日
Overbooked
Got in late and they were booked up and only two rooms left. We booked a week in advance. The staff at the front desk asked if we would like 2nd or 3rd floor. He was very nice. When we got to the room the door was slightly ajar. It was hot and the air was not working at all. We immediately went back and asked to go to the 3rd floor room. First said they did not have any other rooms so we asked for a refund. He said that since we booked on Hotel.com he could not refund us. Finally they agreed to give us the other room. They booked the hotel full even though they knew the air was not working in that room. Breakfast staff were very attentive to all the guests.
Dana
Dana,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Donald
Donald,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月12日
Rodney
Rodney,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月9日
September 2024
Staff was friendly. Very cool nights. Unit only blowing cool air and told no one to repair it since maintenance had left. Second night someone was contacted but didn’t show. Maintenance never showed up to repair and I spent 2 nights being cold. Cleaning staff was accommodating. Decorated nicely.
Eugenia
Eugenia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
Connie
Connie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月9日
James
James,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
Estella
Estella,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月30日
Really nice.
Vinicius Barbosa
Vinicius Barbosa,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
The tv was hard to figure out. No guide that allowed you to go straight to the station. Could see what was on but had to scroll through all stations to get to the ones you wanted
Jeff
Jeff,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Review
Room was clean and spacious. Breakfast was great. Very accommodating.
Tammie
Tammie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月21日
Great stay
Our stay was just for one night but they were very accomodating to our needs
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月17日
The customer service from the staff was great. The hotel was dirty in the room plus several leaks in the ceiling. Not sure how they got a 8.6 rating its a 6 at best . I will not be staying here again. Checked out after 1 night.
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月15日
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月31日
Great breakfast. Easy to find. Clean. Easy to park.
This Beat Western worked out well for us. The area is quiet and close to good restaurants and shopping. The pool area was nice and the coffee better than most places. The sink in our room had big gouges in it and the lamp on one side of the bed was missing, which i found disappointing. If we are going to the Gardendale area again, we would stay there again.