Unwind at Corazon de Jade Tulum Downtown, where lush gardens and designer stores on site blend with a tranquil atmosphere. Guests rave about the helpful staff as they indulge in spa services, like Swedish massages, or lounge on the sun-kissed terrace with free in-room WiFi nearby.
Avenida Tulum, entre Acuario Sur y Júpiter Sur, Tulum, QROO, 77780
What's nearby
Gran Cenote - 6 min drive - 4.7 km
Tulum National Park - 6 min drive - 4.9 km
Tulum Mayan Ruins - 8 min drive - 4.9 km
Las Palmas Public Beach - 9 min drive - 6.4 km
Playa Paraiso - 10 min drive - 7.1 km
Getting around
Tulum Intl. Airport (TQO) - 44 min drive
Airport shuttle (surcharge)
Restaurants
sole - 1 min walk
Raw Love - 1 min walk
Wang Tulum - 4 min walk
Campanella Cremerie - 2 min walk
Charlie's - 1 min walk
About this property
Corazon de Jade Tulum Downtown
Corazon de Jade Tulum Downtown puts you within a 10-minute drive of Tulum Mayan Ruins and Gran Cenote. Free perks include WiFi and self parking. Other features include a terrace and a garden. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
8 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Onsite parking limited (max 7 spaces per unit)
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service
What to do
Fishing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Designer stores on site
Spa services
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.
Here's the breakdown, no surprises
Optional extras
Airport shuttle service is offered for an extra charge of USD 110 per person (one-way)
Renovations and closures
This property is closed from June 20 2025 to June 30 2026 (dates subject to change).
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Corazon Jade Hotel Tulum
Corazon Jade Hotel
Corazon Jade Tulum
Corazon Jade
Corazon de Jade
Corazon Jade Tulum Tulum
Corazon de Jade Tulum Downtown Hotel
Corazon de Jade Tulum Downtown Tulum
Corazon de Jade Tulum Downtown Hotel Tulum
Frequently asked questions
Is Corazon de Jade Tulum Downtown currently open?
This property is closed from June 20 2025 to June 30 2026 (dates subject to change).
Does Corazon de Jade Tulum Downtown offer free cancellation for a full refund?
Yes, Corazon de Jade Tulum Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Corazon de Jade Tulum Downtown?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Corazon de Jade Tulum Downtown?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Corazon de Jade Tulum Downtown?
Yes, an airport shuttle is available. The charge is USD 110 per person one-way.
What are the check-in and check-out times at Corazon de Jade Tulum Downtown?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Corazon de Jade Tulum Downtown and nearby?
Have fun during the warmer months with activities nearby such as fishing. Enjoy amenities like spa services and a garden.
What's the area around Corazon de Jade Tulum Downtown like?
Corazon de Jade Tulum Downtown is in Tulum City Center, a short 2-minute walk from Dos Aguas Park.
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Corazon de Jade Tulum Downtown Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Shower
Reviews
10/10 Exceptional
Mar 27, 2025
Love love love this place
Leslie
Leslie, 5-night trip
10/10 Exceptional
May 13, 2025
Great location in downtown right next to the bus terminal. Comfy bed, nice room, great shower.
Samuel
Samuel, 1-night trip
10/10 Exceptional
Feb 20, 2025
Great room, excellent price, super easy check in for my late evening arrival
Eileen
Eileen, 1-night trip
8/10 Very good
Apr 7, 2023
incredible Tulum
great location; close to restaurants; cafe; safe and convenient location
Daniel
Daniel, 2-night trip
10/10 Exceptional
Sep 7, 2024
My 3rd time staying at the Jade always my first choice
Leslie
Leslie, 2-night trip
8/10 Very good
Nov 29, 2024
Great location for exploring Tulum. Easy access to the ruins, food, access to Cultivo for local commute. A little far from the beach but if you are up for 1 hr walk its not bad.
Tanushree
Tanushree, 4-night trip
8/10 Very good
May 23, 2024
I had a very nice stay. Close to almost everything
Leslie
Leslie, 7-night trip
8/10 Very good
Jan 14, 2025
We enjoyed being right in the middle of downtown tulum. Staff was very nice. Roon was plain but clean. In walking distance to all restaurants short 29 min ride to beaches
Cynthia
Cynthia, 3-night trip
10/10 Exceptional
Jun 20, 2024
A little oasis in the middle of Tulum pueblo
Perfect spot in the middle of the town, less than a block from the bus station. The room was super comfy, the staff very helpful and chill.
Shaun
Shaun, 1-night trip
10/10 Exceptional
Oct 8, 2024
Convenient and affordable
Edgar
Edgar, 1-night trip
10/10 Exceptional
Sep 9, 2024
I had a nice
Leslie
Leslie, 1-night trip
10/10 Exceptional
Jan 7, 2024
The staff were responsive, friendly, and helpful. Dining recommendations were fantastic!
Sarah
Sarah, 1-night trip
10/10 Exceptional
Aug 6, 2023
Very helpful staff. Beautiful rooms, close to a lot of shopping and bars but not very noisy.
Shamik
Shamik, 3-night trip
10/10 Exceptional
Mar 30, 2024
This property is a gem! The owners are delightful, rooms were immaculately clean, and the location is as good as it gets.
brandon
brandon, 1-night trip
10/10 Exceptional
Nov 27, 2023
Great room, great staff.
Great value
David R
David R, 1-night trip
8/10 Very good
Jul 13, 2024
Room looks very nice and clean.
Tianjian
Tianjian, 2-night trip
10/10 Exceptional
Feb 25, 2024
Everything is very good
Amalia
Amalia, 3-night trip
10/10 Exceptional
Dec 25, 2023
The staff was very helpful and friendly, the hotel is very quiet, no music during the night. We will definitely come back and stay here. Highly recommend
Eugen
Eugen, 7-night trip
2/10 Poor
Jan 14, 2025
Avoid this place!
Kaveh
Kaveh, 1-night trip
10/10 Exceptional
Apr 2, 2024
This property is wonderful! Great location, wonderful owners, and walkable to everything. Scooter rentals right across the street was so convenient!
The rooms are spacious and air conditioned. If you really want to experience the city of Tulum, this is a perfect place to start.
brandon
brandon, 2-night trip
10/10 Exceptional
Jul 9, 2023
Front desk were wonderful. Thanks
Sharmeen
Sharmeen, 4-night trip
10/10 Exceptional
Sep 11, 2023
Awesome
Antonio
Antonio, 1-night trip
10/10 Exceptional
Apr 7, 2024
They have the parking on the property, which is great. The shower was weird. The water was coming down from the ceiling, so we couldn’t get our “normal” shower. Otherwise, the room was spacious and clean. Staff are amazing, super friendly and helpful.
Daria
Daria, 4-night trip
10/10 Exceptional
Aug 3, 2024
Good value nice hotel
We stayed in a room with two king beds and a street view - the room was huge. The only problem was the bathroom was a little run down. The sink was damaged and the shower didn’t work very well - with about 70% of the water hitting the wall and spraying all over the bathroom and not falling from the shower head on to you.
Mark
Mark, 1-night trip
6/10 Good
Apr 25, 2024
Pros:
Staff was very friendly and accommodating (we were able to leave our bags there as we arrived very early and our room was ready a few hours later). Location was convenient (near shopping, transportation, restaurants etc). Rooms are spacious.
Cons:
The hotel is under construction. Our room was spacious but looked unfinished. The shower was not working properly (water was splashing everywhere and couldn’t get hot water) and they also only had 10 hair dryers in total and none was available for us.
This hotel will be very nice once finished.