凱藝套房飯店

The sink in my room drain stopper was stuck close, lever was broken as well. I notified the clerk & her response was "maintenance is here till the morning. Can it wait? Instead of offering me another unit. SMH

Kyron, 1 晚家庭旅遊, 2021年09月12日

Expedia 真實旅客評語

Blankets to heavy for bed! Noise!

Denise, 1 晚家庭旅遊, 2021年09月11日

Expedia 真實旅客評語

I’d rather sleep in my truck

I never felt so dirty in my life I’d pay not to stay at this establishment. Showers were nasty rooms are ran down just a pathetic experience all the way around

Robert, 1 晚好友同遊, 2021年09月10日

Hotels.com 真實旅客評語

Staff was friendly and the bed was very comfortable but that's about it. Had to kill about ten gnats in the room throughout the night. Towels had brown stains on them. The shower head and faucet were just dangling out of the wall, not secured to anything. Our options were limited due to traveling with our dog so we had to take what we could get.

aaron, 1 晚家庭旅遊, 2021年09月10日

Expedia 真實旅客評語

My boyfriend and I stayed here for 2 nights to visit the caves. The outside looked very run down but our king room looked pretty nice at first until we tried to take a shower. There was no hot water, so the next morning they said that they could change our room once a room was available in the afternoon. So once we got back they gave us a room with a jacuzzi in it. We were excited and said we wouldn’t ask for a discount because they upgraded us. Once we got in that room, we saw at least 20 flies by the window and about 5 in the bathroom. So we went back and asked for a different room again. They then gave us another jacuzzi room and as soon as we got in that room the smell of smoke was so overwhelming we walked straight back out. So then we had to go back and get ANOTHER room. They only had a suite left (which was right next to our original room) The hot water in the shower did not work, luckily the jacuzzi water was hot because we washed our hair in the jacuzzi… then the power went out in the bedroom and bathroom and after an hour (after 11pm) they said they couldn’t fix it and they gave us our original room key back and said we could shower in the suite and sleep in our 1st room. Then when we asked for a discount they gave us $5 off for each night. Because we got to be in a suite. Not only did we not get to sleep in the suite, we couldn’t take an actual shower. We were very polite & understanding but still spending over $150 for that was absolutely absurd.

Valeri, 2 晚浪漫之旅, 2021年08月25日

Expedia 真實旅客評語

Honestly, I try not to be a picky customer. But this place is awful. I tried to complain but there was no one to complain too. Our room was dirty. There was old trash and food under our beds, a diaper behind our TV (not used). There was a dead cricket in our bathroom and spiders in the ceiling corners. I just glad we didn't find a condom . The overall place is old, dingy, wet, and gross. It sorely needs overall maintenance, updating and a through cleaning. Housekeepers are practically non existent and no one clean our room in-between nights. We stayed two night and we felt like we were roughing it. We were in the area to visit mammoth caves and do activites but I would never come back to this location. I guess you get what you pay for. It is sad because we usually have good luck with quality inns but this is the worst one ever. The continental breakfast is pitiful. No protein options. There was only cereal, coffee, bagels, rolls, and fruit. No hot foods. The in-room fridge barely worked and couldn't freeze our ice packs. Thank goodness there was an ice machine. I am glad we brought our own towels because the towels provided were town, old and stained. The bathroom is crusty and I wouldnt recommend sitting in the bathtub but there was hot water for showers. Spend the money and get a nicer hotel.

2 晚家庭旅遊, 2021年08月13日

Orbitz 真實旅客評語

It was real quite. The room had a musky smell but overall was the room was comfortable the bed sleep great.

Barbara, 1 晚家庭旅遊, 2021年08月12日

Hotels.com 真實旅客評語

Great price

Needs painted and repairs Had to go get towels

Tami, 1 晚旅行, 2021年08月08日

Hotels.com 真實旅客評語

The staff were nice. But the room was dirty and could use some tlc.

1 晚家庭旅遊, 2021年08月07日

Expedia 真實旅客評語

The property is falling apart. We had a king bed with a jacuzzi. The rug/carpet was coming up, it was so dirty everywhere, there were spiders living under the carpet, the bathroom was really quite scary - it looks like the place needs to be repainted and renovated. The jacuzzi tub - TWO hours in, and the faucet only had filled the tub three inches deep. The staff were happy and yet very overworked. There's just no one working out here - they are desperate for staff and can't find anyone to do housekeeping.

1 晚家庭旅遊, 2021年08月04日

Expedia 真實旅客評語