Checked in around 2am. Went to our room wanting to take a shower. We see the shower is dirty the glass door has water marks and something slimy smeared on the outside of the door. I notify the front desk we go check two other rooms and the same issue in each room, dirty showers. We contact the GM and offers no solutions. I ask for my money back and left. Tired and wanting to take a shower we head down the street to another hotel.
Adrian
1 晚旅行
10/10
Jose
1 晚旅行
10/10
oscar
2 晚旅行
8/10
Matthew
3 晚旅行
10/10
Valeria
3 晚旅行
10/10
This hotel went above and beyond! Nice and attentive staff and clean and beautiful rooms and property. We went with someone in a wheelchair and they were able to accommodate us, unlike the other hotels in town. We will always use this hotel going forward when we visit.
VALERIA
1 晚家庭旅遊
10/10
Lizett
3 晚旅行
8/10
Irma
1 晚旅行
2/10
To say our room was less than ideal would be an understatement. Once the door was opened, the adventure began starting with the bathroom. Not once have I ever walked into a hotel bathroom with the toilet seat up, toilets paper freshly ripped from the roll and black algae and led know what else in the corners of the shower.
They must have know it was going to be cold that weekend since they left us a jacket in the closet however we were missing the blanket on the bed, we had a sheet and the sheet style decorative cover. We stayed awake all night listening to the whistling wind through our horrible windows & you couldn't drowned it or with the tv unless you enjoy sleeping to CNN since the only thing that worked on the remote was the power and volume.
At least there was enough dust that blew through the windows that we could leave messages for house keeping.
Oh .... did I mention the interesting shaped dog chew that was under the chair?????
I'm sad ... this app won't allow me to attach my Vaca pics.
Trish
1 晚旅行
10/10
Front desk was very helpful. They could change up their breakfast. Would be nice if they had other varieties. Other than that had a great stay.
Lizett
4 晚家庭旅遊
4/10
Lisamarie
1 晚家庭旅遊
10/10
Sheila
1 晚旅行
10/10
Carlos
1 晚家庭旅遊
8/10
Ron
1 晚好友同遊
10/10
Audrey
1 晚旅行
10/10
Anthony
2 晚商務旅行
8/10
Corinne
1 晚旅行
4/10
Erin
1 晚家庭旅遊
10/10
Muy contento y me alargaron mi check out 🙏❤️😍 gracias
Irving
1 晚旅行
10/10
Laura
1 晚旅行
6/10
scott
1 晚旅行
8/10
My experience was good overall as it has been the case since I started traveling to Carlsbad for business. This time around though, with the high winds and cold weather, I experienced a situation with my room 324. One of the window panels was loose and not sealing properly, I tried pushing it out to see if it was something correctable however, it's just sign of an outdated window. The cold air overpowered the A/C unit so, it was a cold couple of nights.