I had a few discrepancies with staying at this resort I booked Ocean partial view room, that is not what I received there is not a partial view at all when there’s a big old building in front of your window when I complained to management they offer me a different room that room was also not a ocean partial view. They are very misleading when it comes to stating what’s your room a preference would be. I end up taking a room viewing the pool which I paid extra for ocean parcel view but I was denied a refund on the partial view which I felt was wrong. I also put a do not disturb tag on the front of my door so they didn’t have to enter to clean as I went to the pool when I got back my room was entered and cleaned and there was also $20 missing from my wallet. When I complained they asked the staff about cleaning the room when there was a do not disturb sign on there and they said they would have to investigate how they will give me a call and let me know something. Since I have a ride back home I have not got a call from them. The stay in Mexico was amazing but would I stay at this resort again NO!