The hotel was very clean and the staff was professional. I have stayed here before and will stay here again.
Jess
14 晚商務旅行
10/10
karen
1 晚旅行
4/10
Nathaniel
3 晚旅行
4/10
Hotel room was dirty with very stained carpet, towel rods that fell off, washcloth with huge hole and stains. The hotel had no heat and was pumping heat into hallways so areas in hallway and some rooms were unbearably hot. No pool. No housekeeping daily in room. Definitely should have been a reduced rate for all the problems. Hotel should be closed until they can do the necessary repairs.
Stacey
3 晚旅行
6/10
It worked for what we needed but man oh man. Lots needs to be fixed.
We stayed from Thursday to Sunday for a hockey tournament.
Rooms were decent. Beds comfortable but pillows were tiny and terrible.
Pool is broken. Apparently has been for months. The heat is also broken. So they have this massive industrial diesel heater pumping heat into the lobby and hall on the main floor- the heat is almost unbearable.
The staff made our stay. They were kind, helpful and tried to make the best of what could have been a bad bad situation.
Whomever owns this hotel, put some money into it. Fix the pool and fix the heat. Your staff and customers/patrons deserve better.
Chelsea
3 晚好友同遊
6/10
I have stayed on this property several times this was definitely my worst experience. I do not appreciate booking specifically because we want a pool and a hot tub and not being notified that it’s not going to be in service.
I understand there’s times when the breakfast workers are busy but to tell me that you have absolutely no more waffle mix because breakfast is gonna be over in 30 minutes, but you have some for the next day is unacceptable to me. The hotel was extremely noisy which I’m guessing is because of all the sports that were in town.
Tammie
2 晚旅行
4/10
Tonya
2 晚旅行
10/10
Sara
1 晚旅行
2/10
Absolutely horrible the pool was shut down and we paid for pool price hot tub was shut down I guess it’s been shut down for over a year they had heaters running through the hallways and everything as they must not have heat or some issues going on the long stay people were a bunch of drunks and drugs and cops and ambulances got called Not very safe environment especially for a kids hockey tournaments half the stuff didn’t work in our room we called down and nobody ever did come to fix it on our two days day didn’t clean the room it was an absolute nightmare will never be back again ask for a discount And said she couldn’t give us one because we booked on Expedia so I think you guys should owe us the discount
currie
2 晚旅行
6/10
Pool was down, no soap in the room, staff member knew no answers, not even sure if there is breakfast
LINDSAY
1 晚家庭旅遊
10/10
Robert
1 晚旅行
8/10
really nice hotel convenient to the National Park
scott
1 晚浪漫之旅
6/10
真實旅客
2 晚旅行
2/10
Erik
2 晚家庭旅遊
10/10
Highly recommend
Sara
1 晚旅行
10/10
Stacy
1 晚旅行
8/10
Loved the breakfast. Staff are friendly and accomodating. The snacks that you can buy from their pantry are old and has a soap or old food taste. The room is clean but it has a certain smell.