我們一到機場,酒店員工Lily已經在出口等我們,當然機場接載需要提前跟酒店聯絡。員工十分友善!樂於幫助客人!我同行的朋友不小心扭到腳,我們回到酒店跟Lily說需要冰塊做冰敷,她立刻表示在柬埔寨有藥膏可以塗抹,看我們需不需要。真的很貼心。過了不久Lily拿藥膏和冰塊上來給我們,到這裡我們已經非常滿意了!然而更驚喜的是,Lily怕我們不會使用,主動幫我朋友擦藥!這個服務讓我們十分感動~而且每天員工們也會關心朋友的狀況~真的很窩心~金廟是我住過服務最好的酒店!十分推薦入住!
其他優點:
鄰近Pub street 和夜市,一街之隔,十分方便,但因為隔了一條街,又不會太吵,地理位置優越!
早上有木片琴演奏,晚上也有其他表演!
缺點:
穿了他們的室內拖鞋走路有點吵
洗手盆不夠深,水開太大會反彈出來
洗澡位置如果有可移動的花灑會更好,現在只有固定在頭頂的那款
真實旅客
5 晚好友同遊
10/10
真實旅客
3 晚旅行
10/10
Service excellent food is very good very convenient for traffic
真實旅客
3 晚旅行
10/10
Very nice hotel. With pool and spa. 2 minute walk to local night market, 3 minute walk to pub street. Breakfast is buffet western style and Khmer style. Room is big with balcony. My room was facing west and you can watch the sunset right inside your room. Other rooms facing east and you can watch sun rise too. Service was excellent. Free pick up at airport and hotel to airport. Staff accompanied to make sure you're fine on the way to and from airport. They served free cold drinks in the car on the way to hotel. Nice. They provide you a phone yo keep contact with the hitel when you're at outside. Nice. Their compliment to serve you an hour spa free and a free lunch per person. Nice. The quality of their services were like mother caring so much of her son. Seriously. The hotel was clean and elegant. 5 star. I can say this hotel has everything as world famous 5 star hotels like Ritz Carlton Marriott etc...except it is comparatively smaller and much lower in price.
Staff were willing to go out of their way to ensure the customer has a great experience.
真實旅客
7 晚旅行
10/10
Everything is so great!
The greetings and smiles from the hotel were so warm. Everyday when we came back to the hotel, we felt just like going home. We could get the information we needed from the front desk.
The room was so clean, and the environment was so comfortable that we really liked to spend a lot of time in the hotel.
The foods were delicious. The fish soup of the dinner really impressed us. Really nice stay!
The staffs are nice and extremely helpful. The location is just next to the Pub Street and Night Markets. No need to call any Tuk tuk. One candle night dinner, massage for each guest, and round trip tranfer from airport are included as benefits.
Chung Wa
10/10
Hotel staff were fantastic. Helpful in all your needs from reservations, organizing a personal tour, transportation, and anything you might need.
The hotel was clean and the room was spacious. I would highly recommend anyone to stay here.
Lory
3 晚旅行
8/10
Deeply appreciated
Finn
3 晚旅行
10/10
Amazing atmosphere right in the heart of the action. Friendly staff ready to help!
MICHAEL
3 晚旅行
10/10
We had a fantastic time. The hotel is an excellent location to the temples, the markets and all the town of Siem Reap has to offer.
Christina
4 晚旅行
10/10
Wonderful place!!
Corey
2 晚好友同遊
10/10
Staff were wonderful. Hotel is in a great location.
They upgraded our room and offered us a shower when we came back to pick up our luggage after checking out from a sweaty tour.
Ayumu
1 晚家庭旅遊
10/10
Real positive expirience , nice ,spacious room , clean and centrally located hotel .
warm welcoming and efficient staff , especially Mrs Vitheara.
Good breakfast .
there is a spa , even I did not have the time to try it . Walking distance from night market and down town .
they provide tax service if you want and change currency . Recommend to stay .
真實旅客
3 晚商務旅行
10/10
The staff from front desk, restaurant, housekeeping and spa were quite attentive and gracious. We had a wonderful stay and will return if chance arises.