Staff super atencioso, prestativo. Nos forneceram mapas e dicas da região. O gerente nos forneceu seu telefone particular para contato. A 5 minutos de carro do centro de Tulum.
Luiz Fernando
Luiz Fernando,5 晚浪漫之旅
Hotels.com 真實旅客評語
6/10 不錯哦
2019年5月7日
El lugar muy acorde al estilo de la zona. No me gusto qye esta en una calle demasiado obscura sin pavimento ni anuncios para llegar al hotel. Muy escondidi a pezar de que es muy facil de llegar, ya cuando ubicas el lugar no ponen letreros para ubicarlos mas facil.
真實旅客
2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2019年2月17日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2019年1月9日
真實旅客
4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2018年12月29日
Wonderful staff. Great location and beautiful place
真實旅客
2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2018年11月14日
This place is very nice! I am happy with what they were working with. The location is nicely outside of the major Tulum area. Parts to consider improvement is the parking lot has large holes filled with water that make it scary to drive your car through especially if you have a low car. Also it can be noisy at night. We had a bungalow and I think a bird lives on the roof. Besides these things the property itself is very beautiful and the people running the place are very nice.
真實旅客
3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2018年8月23日
Bon rapport qualité prix
Grand appartement très très bien équipé
Accueil agréable
Un peu à l’ecart de Tulum
Joli jardin avec piscine
Florence
Florence,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年5月25日
A nice, quiet apartment on the edge of town
A nice, comfortable apartment on the edge of town, but within walking distance (10 - 15 minutes) of many bars and restaurants. We found the bedroom very comfortable with excellent air conditioning, and ceiling fans in the rest of the apartment. A well equipped kitchen if you wanted to cook for yourself (which we did). A nice pool. The only downside for us was not having any chairs (apart from the dining table and outside on the patio) to sit on inside.
Maria
Maria,3 晚浪漫之旅
Hotels.com 真實旅客評語
10/10 好極了
2018年2月2日
Lovely spacious rooms. Could easily sleep six
Goid kitchen good beds. Large eating area. Entry was locked when we arrived at 9 p.m. had to ring for service. Staff reserved a cab for us for the next morning.
Pat
Pat,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2018年1月10日
Check in was difficult as the staff is only on site a few hours a day but it wasn’t too bad and we were able to check in within 30 minutes. Otherwise service was good. Bed was not that comfortable. They should buy new beds, sheets and blankets. I would have given five stars if that would have been better.
真實旅客
7 晚浪漫之旅
Hotels.com 真實旅客評語
2/10 不太好
2017年12月20日
Choose something else
Bed was rock hard, A/C didn’t work, free bikes but not enough for every guest, suite was big and had a kitchen but we were told that grocery store was 20min away so you would have to take a cab.
Pictures are deceiving of property grounds. No cushions on pool chairs looks very run down in person.
Zero water pressure for shower. Took 10 min of shower running to get warm water.
Left after first night to stay somewhere comfortable but came back two nights later but no staff working on Sunday’s to give us our keys. Called the number at the front but they said they couldn’t get them to us. HOW IS THIS A REAL HOTEL!? Manager wouldn’t give us any sort of refund even though we couldn’t get in to the place we paid for. Worst experience we have ever had travelling anywhere. STAY AWAY.
Note: Diana was very sweet and helpful (front desk staff) but management needs to pick a different career or take a course in hospitality. Terrible.
Brent
Brent,8 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017年11月13日
Nice, to most part.
Nice, spacious, clean apartments in serene compound.
A little far by foot to town center.
Had no hot water during my stay.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2017年11月5日
A recommander
Hotel situé un peu loin du centre ville, mais ceci permet une tranquilité rare dans ce coin....
Kiara est fantastique, toujours prête à se mettre en 4 pour satisfaire ses clients.
Hervé
Hervé,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年9月24日
Excellent Hotel and service
Everything is excellent, the service, the hospitality, the staff, the pool
Roberto
Roberto,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年9月17日
Silvia Janet
Silvia Janet,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2017年8月8日
excelente hotel, excelente atencion, ademas, muy tranquilo, es muy buena opción....
真實旅客
2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2017年7月22日
chris
chris,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2017年6月25日
It was nice and clean and the lady was very helpful and told us about all the good food joints and all the local attraction and how to reach them.
真實旅客
5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2017年6月23日
Very nice hotel
It's a nice comfy place I would definitely come back
真實旅客
2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2017年3月30日
hotel para relajarse
si lo que buscas es un hotel para relajarte este es el indicado esta a 15 min caminando del centro de Tulum y 20 min la playa en taxi aprox el hotel te presta bici si asi tu lo deseas habitación muy limpia y cuenta con refrigerador y cocina
真實旅客
Expedia 真實旅客評語
4/10 一般般
2017年3月25日
Booking cancelled
Booking cancelled with short notice to us.
Room was given to another guest with the excuse they wanted credit card details.
真實旅客
Expedia 真實旅客評語
8/10 非常好
2017年3月8日
No tiene televisión, aún que es una experiencia diferente, al estar apartado de la ciudad si se necesita una tele
真實旅客
Expedia 真實旅客評語
8/10 非常好
2017年1月5日
A great location. You're far enough "out of town" that you don't get the street noise, but you're close enough either walking or borrowing their bikes that it's only 5 minutes to all the shops/restaurants.
Aaric
Hotels.com 真實旅客評語
10/10 好極了
2016年12月29日
Tulum
My family enjoyed the stay. Especially the presence of Toroto the cat. They have bycicles for free ridings