Ms Chrissy was wonderful
Excellent customer service and hospitality
DeRon
DeRon,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 11 月 11 日
Everything was very clean!
bethany
bethany,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 11 月 4 日
Nice staff. Smells moldy. No TV remote.
Kyle
Kyle,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 22 日
David
David,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 17 日
Tracy
Tracy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 13 日
Room got cold just to our liking
SHARI
SHARI,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 30 日
Heidi
Heidi,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 28 日
Cody
Cody,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 2 日
Horrible conditions
Disgusting conditions. Pool was dirty and left clothes stinking. Dryers were broken and had to resort to laundry mat with our lengthy stay. Rooms were dirty and not cleaned in the 5 day stay. We had to go to the desk to retrieve towels and wash cloths. Gym air conditioning did not work and sweaty towels stayed on the floor for 3 days.
Jen
Jen,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Doug
Doug,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Great staff
We had excellent service by the front desk staff. We could not get the sound to work on our TV the first night and the front desk person came to our room with a different remote. I can't remember her first name. The TV still didn't work but she said the maintenance person would be there in the morning which was fine with us. The next morning the front desk person, Kristian, assessed the TV and he said he would get us a different room. When we got to the new room, that TV wouldn't work and Kristian got another remote and got the TV to work. This is a long story, but the summary is that Kristian and the evening front desk person provided excellent customer service to resolve the TV issues and did so cheerfully. They went out of their way to make our stay a good one. It was clean and had a good breakfast but the staff is what will make us come back the next time we are in Enid.
Susan E
Susan E,4 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
Joshua
Joshua,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Tracy
Tracy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
Good stay
Linda
Linda,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 8 月 5 日
The smoke alarm was covered in a red greasy substance. The front desk woman told me the first time it started going off they were waiting on a part. Later checking out after it had went off multiple times (which required a full on trip down to the front desk to turn off) the guy blamed it on the heat and blamed the alarm being covered in goop on the guys who work/stay there.
Devon
Devon,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Janie
Janie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Centrally located to the area visited
RAYMOND
RAYMOND,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
.
mike
mike,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Tim
Tim,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Kathalee
Kathalee,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Everything was great except for huge, ugly stains on one side of the sheets. So I slept on the other side of the bed.
Terry
Terry,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 25 日
Pool was not working
David
David,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
Nice foyer area near front desk and also the neat breakfast nook hidden behind a French door with plenty of tables and chairs. Concerning they had a roof leak in the dining area.
It was hidden behind a tarp.
Enjoyed the indoor pool. Concerned with the mold on the ceiling in a room inside the pool area. Very humid in there also being it was a heated pool.
Probably needs more ventilation.
Saw some exterior repairs that needs to be addressed as well; electrical conduit broken and straps missing, a screen needed to be screwed down, and I believe some gutters out back needed to be strapped down/fixed.
The front exterior sliding door was loud and not properly working.
Frustrated when we would go out the side door and there’s no card pad to reenter so had to go around front to get back in. Most hotels have keypads all around building. The room was nice and spacious. A little concerning there seemed to be a lot of moisture in the room on the floor. Didn’t know if it had to do with the leaks in the building.
It would be a great hotel with some care and much needed repairs.
I feel they need to bring in professional contractors and not just handy/maintenance men who work there. That’s too much on their plate.
I hope you share this with the hotel for recommendations.