The hotel is located in a very convenient and quiet place, very close to Bismarckplatz. The front desk is very helpful, but a bit cold. The room is comfortable and clean, but with air-conditioning is unbelievable while it was 30 degree during our stay in Heidelberg.
Alles wunderbar- sehr freundliches Team beim Check in und Check out zentral gelegen - hatte ein Einzelzimmer nach hinten raus - war sehr ruhig - alles top - Tolles Frühstück, obwohl es ein kleines Hotel ist - alles top gerne wieder
Ulf
1 晚旅行
10/10
MARK
2 晚旅行
10/10
William
1 晚好友同遊
8/10
Convenient hotel for centre of Heidelberg. We were able to explore on foot from here without the need for public transport. Lots of cafes and restaurants nearby but hotel was just away from the centre in a reasonably quiet neighbourhood. Staff were friendly but quite anonymous…we didn’t need anything in particular during our stay so only saw them at check-in and out. Parking is just across the road, hidden away in an enclosed area of a side street.
Richard
3 晚旅行
10/10
Wonderful stay! I have stayed before and loved it then. The staff is friendly, breakfast is perfect. There is no A/C so the rooms can get warmer but a great hotel just outside the old town!
Kimberley
3 晚商務旅行
8/10
Patrick
2 晚旅行
10/10
Very friendly and helpful staff, nice and clean rooms. Lovely hotel.
shirin
2 晚浪漫之旅
10/10
Ms. Jessica in the front office is the best staff and star of the hotel. She is so nice and helpful and she makes you feel welcomed.
kamran
2 晚家庭旅遊
10/10
Excellent stay at the Heidelberg Exzellence Hotel. Hotel was nicely located to all amenities and attractions. The hotel was clean, and the staff was great.
Darrell
3 晚旅行
8/10
A 2 night stay in Heidelberg for the Hoffenheim match. A large room, comfy bed. Hotel met my needs for the duration of the trip.
真實旅客
2 晚好友同遊
6/10
Jason
2 晚旅行
10/10
The people are friendly and attentive. The property is well maintained. It is close enough to the altstadt that walking everywhere was no problem. The food recommendation from the receptionist “krokodil” was not very good and overpriced. Plenty of better places a short distance away. Otherwise all was great!