We recently stayed at the Hideaway Royalton Cancun. Overall it is a terrific resort that…
Upon arriving I was not provided with any type of information regarding the property the…
住宿表示有確實遵守Intertek Cristal (國際性第 3 方專業機構)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有遵守Intertek Cristal (國際性第 3 方專業機構)等清潔與消毒措施。
Hotel was great, food was fantastic, works were very nice. We stayed 5 days, 4 nights in a ocean view jacuzzi room. Room was nice, big, and clean. Diamond club was awesome, Roberto took care of our dinner reservations for our whole stay the day we got there, had butler service, and a private lounge and beach bar. Hunter steak house was phenomenal. The steak sauce accented the New York strip in a such a way.. it was impeccable. Beach was great, super clean and servers came over often for drink orders. There is a kids part, a shared part, and a adults only part, don’t really understand what was so hard to get about it with previous reviewers before. They are doing renovations because they were hit with a hurricane. Once again, don’t understand what is so hard to get about that either, it was out of their control. Overall, great experience. Girlfriend and I had a perfect time.
Kyle, 4 晚旅行, 2021年03月11日
We had the best time ever!!! Thanks to Guadalupe in concierge... He helped with everything from helping plan my partners bday to helping us reservations to their restaurants.
Satoneia, 1 晚好友同遊, 2021年02月07日
The hotel workers were so nice and polite. The food was decent but the Hunter steak house was the best. Our room was clean and beautiful.
Amanda, 4 晚旅行, 2021年01月28日
This resort was perfect for our first getaway during the pandemic. All the staff wore masks, but we were never required to, and there was hand sanitizer/ hand washing stations everywhere. You had to make reservations for dinner which was a little annoying because places booked up quick, but the restaurant food overall was great. Room service however since they are doing pre packaged food was mediocre at best. Definitely could use some improvement for the limited room service options. The hotel has a BEAUTIFUL SPA and gym area which we used almost every day. And there were activities like yoga and vollyball going on all the time. The Adult only Hideaway pool did trivia and had music going which was nice. (Tip: the Dorado restaurant when you walk in to the left has better top shelf alcohol available drinks to go ie: don julio) vs whatever well liquor they were using at the swim up bar. They did a great job cleaning up the beach from all the sea grass, we never had a problem...but this definitely isn't teal water white sand beaches if that is what you are looking for. It was great but we spent almost all our time at the pool because it was more fun with the swim up bar and music/activities going on.
Janna, 9 晚旅行, 2021年01月16日
Everything was excellent , the spa was very good, and the good delicious
Dayana, 3 晚好友同遊, 2021年01月09日
The room was huge and very comfortable. Loved the Hideaway--adults only section. Loved that everyone spoke to you in English Food was great service amazing.
Paula, 7 晚浪漫之旅, 2021年01月07日
Loved the pool and beach volleyball, Henry bartender at Hideway pool and Maserati entertainment staff were AMAZING!! Did not like that there were only 4 restaurants open and we were never informed prior to arriving nor were we offered any kind of discount actually were charged extra to get a room by the pool ☹️
7 晚家庭旅遊, 2021年01月02日
The hotel is amazing. It was a lot bigger than expected so definitely had to walk to get every where. Great variety of pools and bars. The hotel being so big made it easier to socially distance from people. Great restaurant options and the buffet was always great. Easy to make reservations . Staff were super friendly and helpful
STEPHANIE, 7 晚家庭旅遊, 2020年12月29日
I like the jacuzzi inside the room and the food was good pools are every where and staff is very friendly
3 晚浪漫之旅, 2020年12月26日
I loved it. The property is very well kept and the staff are exceptional. The only frustrating part was having to make reservations to eat at the restaurants and missing out on a few of them because of it. Other than that, no complaints whatsoever. I will definitely be coming back. I thoroughly enjoyed my stay!
Vladimir, 3 晚浪漫之旅, 2020年12月21日