My wife worked for a major chain years ago; she will point out things that I don't really pay attention to. This was our 3rd stay in about 7 weeks. One thing she pointed out to me was each visit, 3 different room stays, 1 of the 3 "ecofriendly" dispensers in the shower was empty. I get it's more economical to use these vs leaving little bottles in each room. First room, no shampoo. Second room, no conditioner, 3rd room, no body wash/soap. This means nothing to me as I always pack my personal items. My wife just pointed it out saying "if you didn't bring your own, you're out of luck". That being said, I will continue to use this hotel when visiting. The area is well lit, very clean, and provides a nice breakfast. I did not call the desk and ask for the items that were missing, because I honestly didn't notice until I was made aware of it, after we left. I will still recommend this hotel when traveling to the area.