I booked this hotel for my young adult son who was on a long roadtrip and needed a place to stop for the night. I wanted to avoid him having to find a vacancy in an unknown town in the middle of the night. I messaged the hotel and told them that I had booked for my son so I wouldn't be the one checking in. When my son arrived at 12am, the office personnel was very rude and unhelpful. She ultimately refused to issue my son a key because the reservation was under my name (same last name). My son had to find another hotel very late that night. I prepaid for the room and neither the hotel nor hotels.com would refund my payment. I'm extremely disappointed with both the hotel and hotels.com for the situation my son was forced into and their refusal to refund my payment for a room that my son was not permitted to use.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 19 日
They just didn't have the essentials needed for a stay like an iron or blow dryer and we had to switch room because the shower didn't work and in the next room moved to the shower drain didn't drain quickly
Kristol
Kristol,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Nice Stay, very close to Sheppard AFB
Management was nice and the room was cleaned daily.
Property was well kept.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
IQBAL SM
IQBAL SM,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
Bridgett
Bridgett,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Cassie
Cassie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Rachelle
Rachelle,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 7 日
Not that great
The toilet was over flowing and would not flush there was someones lipstick under the bed like it was barely cleaned at all.
John
John,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Shelly
Shelly,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 2 日
The electric vehicle charging station noted for this hotel is not operational, and it should not be advertised until the permit and final commissioning are completed. We had counted on having a charger for our trip, and it was not available.
Michael
Michael,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Excellent experience will stay again
Cassie
Cassie,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 29 日
Teriana
Teriana,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Eric
Eric,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 24 日
trip
The beds were very comfortable. The rooms were clean but the bathroom needs some work done. Stains on wall and tub grout around tub looks like starting of possible mold. No fan in bathroom when taking a shower for the moisture. The front door does not shut/seal all the way. Other than that it was a good stay.