This is reviewed by someone that typically stays in timeshares and resorts but enjoys experiencing small town motels every now and again.
Stay was good. 3 nights with family. Frankie, the front staff person, was very accommodating and nice. Rooms are being updated but are very small. Enough room for the beds and furniture but not much else. The bathroom is very very small. Best to keep in mind if you are a larger person. Also beds are VERY firm. I struggled with sleeping because of my back. I have lower back issues and the mattress irritated them. I woke up numerous times due to lower back pain. My spouse also had issues but slept through the night. The kids had no problems haha. Self check in is not currently available but it wasn’t an issue, Frankie helped with everything and we didn’t miss it. The pool is not currently open. Another thing to keep in mind if you are looking to book for that reason. This did not bother us because we planned to swim in the local swimming holes and do some tubing if possible but it ended up being rainy and chilly anyways so swimming was out either way. Also there is no breakfast available. I’m not sure if they offer it but just saying. Overall we would stay again for another short trip if we were in Maggie Valley.
PS, do yourself a favor and drive down a mile or so left of the motel and stop at Gates Flea Market and see Joy at the Snack Shack. The food is affordable and amazing! Don’t judge a book on this place, for real it is so good.
Tiffany
Tiffany,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
The place is older, but it was clean. The hot water in the shower was awesome!! Very friendly people running it!
Nathan
Nathan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
CAROL
CAROL,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 4 日
Out of Order but Deception is working
A pool is listed as an amenity- NO POOL- NOT open this year.
Our room was half way remodeled with wallpaper peeling in places especially the bathroom.
They are redoing 1/2 of the hotel so you can forget and peace after 9am.
We were barely given any towels or linens for our 3 day stay.
There is only a very thin cover on the bed so bring your own blankets.
The TV had a blue line down it when on-
The only soda machine is out of order-
We had to drive to Lake Junaluska's community pool and pay 20.00 just to have a day by the pool.
Hotel. Com did give us 50.00 on our account for the pool- but in my opinion they should have refunded the whole amout.
I am not one to complain but this was too much!
Kenneth
Kenneth,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 6 日
Freddie
Freddie,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 5 日
Internet was so poor it was unusable otherwise a clean facility and good stay
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Our 2 night stay was pleasant. Our room was very clean. My biggest issue is the heat/air is above the sink by the bathroom, so it is hard to reach. Had to use a chair to reach it.
Heather
Heather,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 28 日
one of those.. you get what you pay for. I expected things to be a little out dated but could had been better cleaned.. They were a musky odor in our room. The beds were comfortable and clean! The check in gentleman was not rude per se but was not friendly at all. Treated me like a nuisance because I was checking in. I will say if you are looking for an old school road side motel.. this is your vibe!
Lora
Lora,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Patrick
Patrick,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Donta
Donta,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 6 日
Update the $ for pets per pound on Hotel.com website. Explain things like, check out time, that there is no continental brrakfast service, etc Air rooms out and fix the little things.
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 5 日
Jerry
Jerry,2 晚旅行
Travelocity 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Clean rooms. This makes 3 times we stayed at Castlewood Inn.
Patty
Patty,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 18 日
Bathroom was dated, bathroom needs an upgrade.
Norm
Norm,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 16 日
Best place for a long stay
Katherine
Katherine,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 13 日
This is a nice, clean hotel. If you are wanting a fancy hotel, then this hotel is not for you. We liked it because we were able to take our dog. It is a dated hotel, but was very clean and we felt safe staying there. We would definitely stay here again.
Lisa
Lisa,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
I thought the hotel room was great especially for the price. The building is a little outdated, but the rooms are very clean. The staff was super friendly and even asked if we needed anything the next day (towels, soap, etc). I loved all the shops around the hotel, as a tourist it was great to walk. We were close to some great Restaurants. Go to Pop's Butt's on the Creek....The food was Ahmazzing. Only 20 minutes from Cherokee. I loved my time there! I will stay again! Overall great stay!
Chrissy
Chrissy,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 30 日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 29 日
Beautiful
Monica
Monica,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 21 日
Need new towels.
David
David,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024 年 10 月 13 日
Scott
Scott,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 1 日
Effron
Effron,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 9 月 26 日
The hotel is convenient to both Cherokee and Waynesville but our room smelled like urine and mold. It says they are pet friendly but instead of having a flat pet fee for all pets, they charge by weight. The pillows were flat and hard but at least the bed was soft and clean. I wouldn’t stay here again.