Terrible experience. Arrived at 8pm and was told they did not have any clean rooms for us to stay in. They were understaffed and very disorganized. After 90 minutes they gave me a key to a room that had wood planks laying on the bed and did not have pillows or towels.
Patrick
1 晚旅行
4/10
None of the lights worked in the room except for the bathroom. The attendant switched me to a different room. The beds in that room rested on boards which protruded at least two inches beyond the foot of the bed. I bashed my shins on those boards three times (I'd driven 792 miles and I was tired).
Lyle
1 晚旅行
2/10
Never got to stay, they didnt have record of my reservation. The condition of the property was awful. The guy at the front desk didnt put much effort in trying to assist with the reservation or create an accommodation so didnt even get to stay and am thankful i didnt
Briana
2 晚旅行
2/10
michael
1 晚旅行
2/10
Asking for our money back.
We couldn't stay. The rooms smelled so strong of ammonia or some kind of cleaner that my eyes got watery and my nose stung.
The first room had messed up bedding and reeked of cleaner of some kind. It was a strong chemical smell. The other bed had stains on the sheets.
So he gave us a second room. That one had a broken bed platform. Unkept bedding AGAIN. It also smelled strongly of the same cleaner. Outside the door was the "dog area" and there were turds in a few places that I wasn't going to clean up but my service dog would likely get blamed. Been there, done that.
The front desk clerk said he didn't know if the rooms were clean or not. It's 1800 hours and the rooms aren't cleaned?
真實旅客
1 晚旅行
10/10
Inside the room is beautiful and clean. They have a really nice shower in it. The beds were nice. There was no place to sit outside but they’re still working on that. The pool wasn’t open yet but I felt safe and got a good night sleep. whatever cleaner you’re using in that room change it it stinks
Mark
1 晚旅行
8/10
Stephen
1 晚旅行
8/10
Jennifer
1 晚旅行
10/10
I stayed one night so really didn't need anything but to sleep, and for that it's fine. It's not a very new place, but clean, bed was comfortable, bathroom and shower was good, I'd stay there again.
Lawrence
1 晚商務旅行
4/10
Train noise all night
Laura
1 晚旅行
8/10
Stephen
2 晚旅行
8/10
Houston
1 晚旅行
2/10
It was terrible we froze all night we asked them to come check the heater they did not come check hours later we had cold water for shower and also asked for blankets and they did not provide it we asked for a heater space heater and only gave us a little office square heater and made us feel guilty for asking for these amenities
Krystal
1 晚商務旅行
4/10
Anita Dee
1 晚旅行
2/10
Left some items in my room and they came up missing