We went to for a family vacation to the beach, after driving 5 hours & getting to the motel we were told we would not be able to check into our room for another hour. I was extremely upset & we were so tired. After waiting an hour I went & asked & was informed our room still wasn’t ready & we would have to wait longer. I do not feel like I should have had to wait 4 hours after check in to be able to get into my room.
Tiffany
2 晚家庭旅遊
10/10
The location is perfect. It is near shops and restaurants but just outside all of the heavy traffic. The mini kitchen is great. They even had appreciation pizza for the guests.
真實旅客
3 晚旅行
8/10
真實旅客
3 晚旅行
10/10
Townplace Suites is always in my top 5 of hotel choices wherever I travel. This location was ideal for us. Everything was within 5 miles and the beach (JB Luby) was less than 20 minutes away. This hotel is showing its age but the staff was friendily and it was clean, so I have no complaints.
JoCara
2 晚旅行
4/10
Concrete base of floor lamp was crumbling; AC noisy.
Breakfast sausage and potatoes left unattended in chafing dish -- dried out and burnt. No OJ.
Empty coffee urn; had to wait while kitchen made more.
VERY SLIPPERY bathtub surface -- a fall hazard.
Jeff
1 晚商務旅行
10/10
Jacob
1 晚旅行
10/10
Staff was extremely friendly and attentive. Hotel was clean and breakfast was good. Room was clean and nice and the temperature cool. Bed comfort was average. Kitchen placement was not ideal but it worked. It was right by the door and while my husband was in and out I had to keep moving while cooking. You couldn’t stand in front of the stove without getting hit by the door if it opened. Also I’m right handed and it was right against the wall so it was a bit annoying but I will not lower points for this since everything worked and was clean.
Amanda
1 晚家庭旅遊
8/10
The front staff was awesome and very friendly. And were very kind to my dog Winston..
Jason
3 晚家庭旅遊
8/10
Overall, a really good place to stay. The rooms are a good size and there are some walkable restaurants in the area that include Saltgrass. The only negative would be that breakfast in the morning. The shredded cheese had mold and the options weren't very appetizing. Other than that, I can't complain. There is a small charge for parking nightly, which is a little inconvenient, considering the area. I would stay more often but I typically travel with a pet and the pet fees are outrageous upfront, nightly isn't bad. I was not able to check out the gym. The hallways were really warm and muggy but the room was okay.
Douglas
3 晚商務旅行
10/10
Rocky
4 晚旅行
6/10
Michael
1 晚旅行
10/10
Alissa
1 晚旅行
8/10
Tuvimos problemas para hablar ya que solo hablan en ingles pero todo lo demás ok.
Mario Alejandro
1 晚好友同遊
10/10
Albert
1 晚家庭旅遊
10/10
Judith
2 晚家庭旅遊
8/10
I wasn't told about the wifi password or how to get it, I only got it after I asked the front desk the second night.
I will come back to this hotel for my next trip to the coast.
Brian
2 晚旅行
10/10
Catherine
1 晚旅行
8/10
maryann
3 晚旅行
10/10
Very comfortable room with everything you could need.
Susan
3 晚旅行
8/10
Diamantina
3 晚家庭旅遊
8/10
1 elevator not working & no out of order sign. Housekeeping stated "it works some of the time, I (she) got stuck in it last week" Other elevator very slow. Staff was amazing, extremely friendly & accommodating
Mary
2 晚旅行
10/10
Barbara
2 晚旅行
8/10
Nice hotel, safe area and good price. They did have some trouble with trying to keep the breakfast food supplied for the hotel guests. At times, they only had scrambled eggs with no meat options to choose from.