Siempre me sorprenden la cadena Princess la mejor atención, comodidad, instalaciones y comida
Estefania
Estefania,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 13 日
A solid choice
The resort was great. We got a swim up suite but I was disappointed that it didn’t have a full body mirror. Just the bathroom mirror and for a petite woman like me barely was able to get dress for the evening. For the prices we paid and the amount of space we had, there were nowhere to place our suitcases. As I am someone who dislike placing my bags and suitcases on the floor.
And ***BEWARE I got multiple bed bugs bite. My partner however did not. I was bit by mosquitoes and he didn’t either. Bring insect repellent. Lots of ants and mosquitoes infestations. The beach was hard to get in, very rocky (big rocks) so bring swimming shoes.
Overall, we had a wonderful time. Swim up suite is a must and staff were amazing, food was a miss and hit but all the staff made it a great experience.
Mai
Mai,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
Vi hadde et svært bra opphold på 6 netter. Maten på hotellet er svært variert og utvalget er bra. Jevnt over meget god kvalitet. Nylaget omelett og tacos til frokost og lunsj er topp. Rommet var stort og bra. Vi hadde rom med utgang til basseng og dette kan anbefales. Hotellet har shuttle buss som går til Playa del Carmen flere ganger pr dag. Koster $5 pr person pr vei.
Lasse
Lasse,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 10 日
Guillermo Armando
Guillermo Armando,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
Relaxation, sun, amazing staff, beautiful room
The swim out room was beyond worth it! We spent so much time there. Food was ok, the buffet was actually our fav. Beach was cute, but rocky if you go in the water- you need water shoes. Workers were everywhere always cleaning and happy- they were all wonderful. Full service drinks delivered to us at our room! Beautiful weather. Would absolutely come back.
Brooke
Brooke,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 19 日
Niclas
Niclas,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 12 日
Hermoso hotel
Fueron unos días increíbles es un hotel de lujo la comida increíble y el trato fue bueno. Si me volvería a hospedar
Margarita Marlene
Margarita Marlene,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 7 日
Staff were amazing! We had a great time!
Riccardo
Riccardo,6 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 6 日
Nothing like a swim out suite! We loved it. Like having our own little oasis. While the food was good at the buffet, the Italian restaurant was horrible. Japanese Grill was Fantastic and the steakhouse was exceptional. The staff were friendly and we thoroughly enjoyed our stay
Catherine
Catherine,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 5 日
Francisco
Francisco,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 4 日
Nice
Jonathan
Jonathan,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 4 日
La gente maravillosa
katherine irlanda
katherine irlanda,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 3 日
I've stayed here many times, but years ago. Still a nice resort, but showing its years. While the facilities are dated, the staff, service, quality, food, and overall comfort overshadow the few minuses. Great value.
Peter
Peter,9 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 3 日
Shinaya
Shinaya,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 2 日
Jonny
Jonny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 2 日
Yang
Yang,6 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 1 日
Mary
Mary,8 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 1 日
OK
Marina
Marina,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 31 日
The property did a great job hosting, there were different events daily and the beach was very close and clean. First time not being sold on a timeshare while at a facility. They even upgraded our room for free. Definitely recommend.
Angela
Angela,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 31 日
Incredible. We had a group of friends and couldnt have asked for a better time. Jonathan and Luna (i think that was their names) running the entertainment evey night did a great job. Every night had entertainment. Casino games. A mexican game night. And the prizes were hats tshirts etc. Not just junk. We did a fishing excursion. Chefs Rubicel and Hector cooked up the fish we caught and it was delicious. The food was great at the buffet. Im usually a "reservation every night" guy but the buffet was so good and had pretty much all the dishes anyway. You really do go up to the counter and pick out a steak. And they cook it perfectly. The tacos were great. There was a pork station that I will compare every buffet to now. They did sushi one night and brought in the chef from the restaurant and he hand made it for you. So good.
The beach resturant was great. Hot food and a nacho bar. Ceviche out in the sun isnt for me but the wings were way better than I expected. Good drinks. Theyll make you whatever you want and a good selection. Good friendly service from every one. Stage shows were fun. Good pool. We were back in the suite area so it was nice and quiet. The foam party was cool. The batting cages are probably more fun in Not August. We were melting but they worked.
Slight issue with our reservation but the guy in the office knew exactly how we could correct it. Bed was pretty uncomfortable. Lock your sliding door if on the first floor. Coatis know how to open them.
Vincent Martin Battestelli
Travelocity 真實旅客評語
10/10 好極了
2025 年 1 月 30 日
good
Yasna MARCELA
Yasna MARCELA,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 30 日
The hotel was nice and comfortable. The food was very good, but the service in the restaurants was sometimes lacking in that it was very slow.
The drinks were very good and bar service was great. We also enjoyed the nightly entertainment. The beach was a short walk, and had lots of chairs, a beach bar and small outdoor cafe. There are a lot of rocks in the water so bring water shoes.
We had a nice room with a king bed, pool view and large balcony.
Pool towels are in the room, not the pool. We didn’t have a way to exchange wet pool towels except to go through housekeeping. Our room never
felt really clean. The floor wasn’t swept daily, and there were cobwebs behind the door.
Overall, we enjoyed our stay.
Mary
Mary,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 30 日
Night entertainment was good, staff was great at the bars while some of the wait staff at the Yucatan buffet need to be more attentive. The room where we were had a small water leak coming from back of the toilet upon arrival (There was maintenance staff hammering for couple of days in the next room), went about my business thinking nothing if it..It was flooding the entrance to the the room a couple of days later. We were moved to a different room where the walls in the bathroom looked just like the other bathroom with the paint blowing out from humidity and a strong mildew smell.