I have stayed at this hotel twice in two months. During our first stay the staff attempted to put us in a single King when our reservation was for two queen due to us traveling with children. When we requested the correct room we were told they were fully booked and could not accommodate. Thankfully, they were able to find a room that was available on the first floor. This was after a day of travel and close to midnight with our kids. Our second stay was no better.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月23日
Love the lobby sitting area. Spacious and quiet. Ideal for small family gathering.
Edrice
Edrice,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月21日
All the staff was very kind. The hotel was comfortable and safe and we will stay again!
Brandy
Brandy,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月19日
dorothy
dorothy,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月14日
It was a short stay and was ok. Beds not comfortable and under maintained
Chris
Chris,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月13日
They had a real problem in checking people in after 3 PM. Many people had to wait two hours for the room to be available. Showers floor was moldy and cracked tile. All that said, the rest of room was perfect and the staff was great.
Connie
Connie,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月8日
Lynn
Lynn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Facilities are always clean and staff is amazing!
Katie
Katie,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月7日
none
Kim
Kim,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月5日
Do Not Recommend.
5am wake up cannot come soon enough. Do not stay here. This hotel is in disrepair. Stain on couch. Ice maker not working. Sheets have a stain on one of the beds. Will not be using that bed. Shower doesn’t drain properly so water builds up in tub. So we won’t use the shower. Closet smells horrible. Someone propped open the back door with a rock. We removed it and reported it to the front desk. They said it was housekeeping “not to worry” I am worried because there are lots of empty liquor bottles outside that door and the hotel locks all doors at night but if someone props it open the property is not secure. The front desk did not care. Cannot believe I used hotel.com rewards on this! What a waste. And final straw is that teenagers are running up and down the halls screaming and Slamming doors. Etc. The toilet ran all night. Hotel was reportedly full so unable to get a new room.
courtney
courtney,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月2日
Katie
Katie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
Kerry
Kerry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Victoria
Victoria,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
Wonderful stay in Columbus. Delicious breakfast included in the price. Clean, quiet, great a/c!
Stacey
Stacey,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月17日
It was fine. Bathroom shower needs attention.
Machele
Machele,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月15日
PAUL
PAUL,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月29日
Our bathroom door was broken upon arrival and we booked through hotel.com but were charged twice. Once by hotel.com and Hyatt Place also charged us. Be careful booking with Hotel.com because they might charge you twice.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月18日
Clean, comfortable, great breakfast and customer service.