I have been following the hotel for 7 years and finally had a chance to visit Bali and stay in the hotel.
When I arrived the hotel, I realised that I had to climb the slope to check in. The 2 guys at the lobby saw me carrying heavy luggage to climbe but didn't offer any help. One guy looked at me for 3 times but turned away his head every time. This left me a poor first impression and I won't rate you high regardless how good the hotel is.
After I arrived the lobby, one of the 2 guys came and offered to help with the luggage, I was so frustrated and rejected the help.
Most of the staff were friendly and helpful, but the 2 guys ruined your reputation a lot.
The room was spacious, but some details were not good. For instance, there is no hand wash liquid which is uncommon. No bath salt is provided though there is bath tub.
My wife was sick and need to see doctor on the day of check out. The hotel wasn't busy, but I was only given half an hour extension for check out which is inconsiderate.
The hotel looks old and not well maintained. I believe it used to be very good but it is no longer the case.
The view is fantastic but there are very limited activities in the hotel.
I don't think I will return again.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 19 日
Gorgeous views!
Juan
Juan,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 2 日
The air conditioning in the bedroom was barely functioning in Sandat Villa. The front desk was informed and they sent a maintenance team to check but it was still unbearable.
Ivan Gerald
Ivan Gerald,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 16 日
Outstanding view room and staff !
Mary Lynn
Mary Lynn,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 30 日
Room is clean, accessible to almost everything, staff very polite, nice view in our room
Ned
Ned,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 1 月 15 日
not really updated poor condition for the area
Eric
Eric,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 29 日
Ashish
Ashish,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 21 日
Fui Siong
Fui Siong,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 15 日
Ulu Segara
Ett helt okej hotell med supertrevlig personal. Lite småsaker som störde såsom att det inte var ”öppet” att hyra en kanot en lördag. Var svårt att få veta när det var öppet. Avsläppt vid fel hotell av ”shutteln” det var mörkt och jag gick bara ur eftersom han bara skulle stanna vid vårt hotell. Det löste dock hotellet snabbt och hämtade mig. Maten okej. Kanonfin pool. Inget lyxhotell men fin miljö och mysig personal.
Mikaela
Mikaela,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 8 日
Fall asleep to the sound of ocean waves
Spent a wonderful 6 days at Ulu Segara in Nusa Dua, staying in the Ocean view suite room. Beautifully proportioned rooms and lovely furnishings with incredible view of ocean (huge windows with balcony to enjoy the afternoon cocktail and read a book). Fall asleep to the sounds of the waves and sea breeze. Staff were friendly, very accommodating and professional. Definitely recommend.
Sophie
Sophie,7 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 10 月 31 日
The view was amazing. However, for the price and as it is listed as a 5 star hotel, the quality of the property is very run down and I was very disappointed. Expedia, I have always been happy booking through you but you should really investigate the properties you list as a 5 Star as I was very disappointed.
Nicola
Nicola,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 11 日
Beautiful place to stay
Great time and a beautiful place to stay. One thing to note is the pool area only gets sun in the morning hours as they are on the south side of the island. Also, the beach is not very walkable as it is coarse sand and you sink in very deep. But if you stay on the property the whole time you will enjoy it, and the view is excellent.
This was an amazing resort to stay at. The staff is absolutely wonderful and the views were life changing. 10/10 this place is a must stay
Brandon
Brandon,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 6 月 21 日
Tahir
Tahir,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 6 月 12 日
Amazing views of the ocean. Rooms are spacious. Bed was comfortable. Kitchen called for private meals to be prepared easily. Bathroom and supplies were ample.
Steven
Steven,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024 年 6 月 1 日
The room is spacious and view it commands is great.