On facilities / amenities, a million of NOs... including swimming pool, hairdryer, toothbrush and toothpaste, slippers, shower gel and shampoo, safe, telephone etc. WiFi is highly unstable and the connection is also lost. No buffet breakfast available, and the quality of the so-called 'set breakfast' is poor when compared to other resorts of a comparable size in Koh Samui. Everyday make-up of my room is only done upon my request. Service is poor at the reception particularly the young lady. English standard of the staff in general has much rooms for improvement. Notwithstanding the above, the hotel's location is excellent and the nearby restaurants are within walking distance where you could get good food or grab a drink.