The room was clean. Water was not hot and pieces around the shower were torn on the ceiling. The room was also cold even when we turned on the heat.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
George
George,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
LOVED OUR STAY!!
We enjoyed our week stay! Rooms were clean and staff were very helpful with anything we needed! The location was perfect! Would 10/10 recommend!
Gabrielle
Gabrielle,5 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月26日
Maddison
Maddison,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月28日
Molly
Molly,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月25日
Sleep Inn Pigeon Forge
Staff was great. Location convenient. Left a Google review after first night concerning property condition. Owner attempted to discredit saying they showed my name as former employee not eligible for rehire. Stated hotel new May 2024. After I posted photos of all things listed in my Google review, owner responded to an issue with another customer with the name of Jeff that was also staying at the hotel. We stayed a total of three nights. On my Google post I told owner I would be happy to physically show all items listed in review or I could post pictures. Ended up posting pictures. Owner continually tried to discredit negatives. After several back and forth I was very upset that owner questioned my integrity and had hotel staff come and verify all things listed in that review.
Be aware, despite what the owner says, property is not new. It is a previous Rodeway Inn that was remodeled and reopened as Sleep Inn. Local staff confirmed and easily verified with Google. Rooms are small. Killed 3 bugs in room the first night and observed a few more in the laundry room. Later found out they were Stink bugs that are common to the area and try to find their way inside when the temperature drops. Toilet seat was loose and about to fall off. Refrigerator was on defrost and had to be reset by maintenance. Microwave was not in English. Staff advised that it was an overlay that when removed would reveal English. Two customer dryers, both out of order. No protein options at breakfast.
Jeffrey
Jeffrey,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月23日
Disappointed
After checking in, we were told there was no water to the building but they were working on it. No shower, No commode flushing, No brushing teeth BUT bottle water was available at the front desk. Water came back on 12 hours later. Bed wasn't comfortable and it was very noisy! Staff was nice.
Dianne
Dianne,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Abbygaiel
Abbygaiel,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月22日
fungying
fungying,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
The room was nice. The people was nice.
michelle
michelle,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月19日
Penny
Penny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月16日
Nice Hotel
The ladies at the front desk was very nice and friendly. Our room was very nice and clean. They also had exercising room. I would stay there again. It was close to the main strip. Convenient and in a good location.
Penny
Penny,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月13日
Good location, but.....
Good location, but.....it was the smallest room i have ever stayed in. My husband and I had to constantly take turns moving around the room. We also had to kill at least 1 bug a night. Moat of the staff was friendly. Felt they were over worked, though. 1 lady, i know for sure, was there all 5 days, working til 11pm and back again at 7am. They also only had 1 housekeeper. Felt bad for them.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月2日
jeffery
jeffery,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月30日
amanda
amanda,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月29日
not staying there again
room very small n tight, only one chair one nightstand, pillows squash flat, floors sticky in bathroom.
Had to ask for r used towels n trash to be removed.
Front desk personnel very kind helpful
Included breakfast - only bagels cereal no protein Coffee was very good
We had a fire alarm go off at 4 am n was nonfire but the alarms would not stay off - a local waitress said that fire alarm was a common issue..
location is nicely central n convenient.
Dorothy
Dorothy,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月28日
Marie
Marie,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月21日
Pictures made rooms look much bigger then the cracker box size they were. Oooh and one night we came back and our door was open! It says breakfast but dont get excited. Its toast and bagels. The lady at the desk was very nice but i have no idea how she worked 24/7 at the desk? Pool was open but too dirty to want to swim in. Some mornings you are loudly serendaded by desk lady. Interesting church songs? Yep it was an experience...
Candi
Candi,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年9月15日
Would stay again
Check in was easy and the front desk girls were super nice and friendly. The room is on the smaller side but fine for a night or too. It is very clean and even has that just cleaned smell. The bathroom was clean and had very good lighting. It is not as new as other hotels but still nice. The only issue we had is that the sliding shower door did not stay closed and we had to put a washcloth there to keep it closed to shower. The shower also had some normal wear and tear but nothing bad. The AC worked well but was a little loud. The bed was very comfortable. The breakfast had simple, self serve options with a waffle maker, cereal, and muffins. Its located right off the downtown strip and the back road was definitely the easiest way to get there. Overall would stay here again, especially for the price and location.
Laura
Laura,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月15日
Michele
Michele,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月9日
Jonathan
Jonathan,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月8日
The ladies who work at the desk were all fabulous. My hubby forgot his cpap power cord and Latoya searched through some things to try to find us one. No luck but her willingness to help was very nice. The website does say they have a hot tub amd a heated pool. This is not the case. No hot tub, they have had it filled in. The pool was not heated but that was ok. It felt nice after walking around all day. The location was convenient to what we wanted. Breakfast consisted of cereal, bagels, fruit, muffins, and waffels.