We showed up with reservations for 2 adults 2 rooms. They informed us that they charged us for 2 rooms but not 2 separate rooms. What ? I said !
So they would not refund us for the over charge but our friends had to get a separate room at their cost. They were unable to tell our friends how much the room was but go ahead and give us a credit card and you can find out your cost from the credit card company. I asked how to I get my refund for the double charge on my credit card, I was told contact my credit card company.
On another note we ask the women helping us if they had a shuttle bus ride to the casino and she said yes, your 2 feet ! I informed here that was rude ! The hotel its self is not bad just the staff. You may or may not have a room when you make reservations. Or might have to share your room with another person. We will never be back !
Sherrie
1 晚好友同遊
8/10
真實旅客
1 晚家庭旅遊
10/10
Nina
1 晚旅行
6/10
Susan
2 晚旅行
2/10
真實旅客
3 晚家庭旅遊
10/10
The stay ess excellent. Everything went wrll.
Yana
1 晚旅行
8/10
Linda
1 晚家庭旅遊
8/10
Vincent
1 晚家庭旅遊
8/10
Alberto
1 晚旅行
10/10
Ebony
2 晚家庭旅遊
10/10
Luciano
1 晚旅行
10/10
Taylor
1 晚旅行
4/10
Online it shows they have cribs for infants - they did not. The window screen was broken completely and made it a safety risk if the window was open, you could literally just fall out. The beds were hard and not comfortable. The refrigerator did not stay cold which ruined my son’s meds that he needs to literally survive and our air conditioner did not work whatsoever. The room had a smell of smoke even though we asked for a non smoking room and the front desk gave us a $10 voucher for food at the casino for the day we would be checking out but none of the restaurants opened until well after 11 am.
Melody
1 晚家庭旅遊
8/10
The hotel is NOT attached to the casino. That was the entire reason I stayed here. Whoops. You have to walk the entire length of the parking lot to travese between the casino and hotel. Not exactly safe feeling with a pocket full of cash. Bad weather made it even worse. No shuttle. No valet at either location. The only covered parking is at the casino, not the hotel. The hotel is very dated and kinda grimey feeling. There were pubic hairs in one of the beds. I won't be returning.
真實旅客
2 晚旅行
10/10
Jose
1 晚旅行
6/10
Old hotel still smelled like stale smoke
Gustavo
1 晚家庭旅遊
10/10
It a nice place
Juventino
1 晚浪漫之旅
10/10
Hubby and I love this hotel for an overnight getaway trip to the casino. Always very clean, quiet and staff is very friendly.
Paul
1 晚旅行
8/10
Staff was nice. hotel was clean.
Randy
1 晚家庭旅遊
10/10
I want to say first that the place was immaculate! The property is clearly an older one, and there’s an odor that goes with that so I was nervous at first. There is some wear and tear and the mattress was old but comfortable. The bedding and bath linens were of good quality. The toiletries were pleasantly scented and also good quality. If what you’re looking for is a clean comfortable room at a good price, do not hesitate.
Ruth
1 晚浪漫之旅
10/10
Bruce
1 晚旅行
4/10
Property seemed outdated and tired. Stains on the wall, extremely bright lights in the room, heating unit had some damage and a wire hanging out. Since it is across the lot from the casino, people were coming and going all night (someone shouting at 2am in the hall) and letting the doors slam.