I waited at the front desk for approximately 10 minutes. I finally call the hotel & someone appears. I was greeted by, “are you a reward member” ….well you can’t check in until 3. This was at 2:25. Not a pleasant word spoken. After checking in I was informed I would not have cleaning service-they only do that every 7 days. I guess that explains the live roach in the room. If I needed towels I had to bring them to the front desk & place them in a basket (they touched nothing). Only then could I get a replacement. No coffee or water in the room. You must purchase everything from a vending area downstairs. Hallway carpet bubbled up from some type of water damage. Very old key card system. Worst hotel ever. Will NEVER stay again or recommend.
Robin
Robin,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 18 日
The staff was unwelcoming from the minute we checked in. Roaches were in several rooms & the staff was told, & her response was “how big are the roaches!”
Horrible customer service. Supposed to be a hospitality industry & this hotel failed horribly!
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 14 日
Marcetta
Marcetta,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Marcetta
Marcetta,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Hotel common areas were extremely dirty.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Family trip
Hotel was clean, comfortable and close to everything
Lonnie
Lonnie,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Great stay, clean maintained property
This was our second stay after we were well pleased with our first stay. Upon entrance to the property both grounds and outside of building is well maintained and clean. A quick, easy, and friendly check in. Rooms and lobby are clean, appliances function well, plenty of hot water- quick! Food choices are close by if you do not utilize the kitchenette. The area is safe, sits next door to holiday inn express - joining parking lots, easy access from freeway and good lighting around the property.
patricia
patricia,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Nice hotel
Nice hotel. Clean room. Friendly staff. Will be back again soon.
Ruby
Ruby,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Latoya
Latoya,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 29 日
It was horrible the door didn’t lock. We couldn’t sleep because door didn’t lock.
Heather
Heather,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Tonya
Tonya,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Steven
Steven,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 17 日
Everything was great with exception of bed being too high for a short person. Also shower didn’t have a wand.
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 14 日
Hotel was very good with exception bed was too high for a dwarf to get in. Shower head you couldn’t adjust. I wish all hotels had shower wands.
Mary
Mary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 8 日
We visit Tupelo every year for the Elvis Festival. This is by far the best hotel we've stayed at. We will be back every year. Thank you.
Therese
Therese,3 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Trent
Trent,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 29 日
Cindy
Cindy,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 28 日
Large rooms. No breakfast
Tam
Tam,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Jeremy
Jeremy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Jasmon
Jasmon,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 25 日
The floors were sticky. The sheets had a terrible odor. The vents had a terrible odor. We had expected two queen sized beds. One was a pull-out bed through the sofa which was okay but the mattress had blood on it. We had to request sheets for the fold out bed as the room didn’t have any available.The sheets on both beds made our skin burn/itch. We will not be back .