We had to pay $15 a night to park in the parking lot, on Saturday 11/17 there was an event at the convention center and we couldn't find a place to park. We never got housekeeping services during our 3 night stay. We did not put a sign on the door to skip us either, had to ask for extra towels each day. The mattress was so hard, my hips, back and shoulder hurt so bad each morning. Very disappointed, when I checked out, I told the clerk I would submit my issues via the site for assistance as I knew she could not assist.