This hotel does not allow toddler air mattresses. Our toddler still falls out of beds. We brought a JetKids Stokke toddler air mattress knowing the hotel did not provide bed rails and she was too heavy for a pack n play. There was nothing that indicated this was not allowed when we made the reservation. The woman at the front desk was relentless and rude (in front of the manager) when telling us to remove the mattress. The manager actually looked at her for an answer when I asked him for a solution. I was completely willing to remove the mattress, but was questioning the logic of allowing rollaway beds and pack n plays while our toddler mattress was a fire hazard, the woman threatened to call the police on us when I was completely civil and was just asking about the policy. They provided no other solution to keep my toddler safe, just yelled at us to remove the air mattress or they were going to call the police. I’ve been to many hotels with the mattress, it’s never been a problem and was shocked at the way the woman treated us. She also refused to add my Hilton honors to the hotel, was nasty on the phone when our wifi didn’t work, and rudely questioned me when I asked why half of our channels didn’t work. I had four people in our room, we were only given three towels. We could not wait to leave as we felt completely harassed and uncomfortable during our stay. If you have kids - DO NOT STAY HERE.