Our experience was exceptional from the time we check-in until the time we check-out. Where to start, we were treated with the most welcoming people. It was our 40year anniversary and your staff outdid themselves in making it special. We had a wedding to attend, and the staff allowed us to check in a little early. We had an excellence room on the 33rd floor. We were treated with genuine smiles and willingness to help us with any questions. Your concierge Eve and Thomas were like 5-star, with the Eve sending us champagne and strawberries to celebrate out 40-year anniversary and remembering our conversation about saving memento in a sweet not she handwritten. Thomas went above and beyond as well, he was very patience to provide directions again when we couldn't remember, he suggested two amazing restaurants to do our celebratory dinners like the Seafire Grill and Red Roster, providing us with complimentary drinks at your bar. We ate breakfast daily and Sandra was awesome waitress; she was always smiling and remembered our breakfast drink. I also noticed Andrew who constantly made sure the breakfast items were refilled. I also wanted to recognize Gill who was our bartender, he was friendly and recognized our anniversary as well. I can't remember the lady that cleaned our room. She was very patience and kind. She was very accommodating with every request. The General Manager should be proud of those individuals I mentioned, they require a special recognition. Thank you.