In the heart of Paddington, Norfolk Inn Paddington offers a comfortable stay with laundry facilities and luggage storage. Guests praise the helpful staff and enjoy concierge services at their disposal.
London (QQP-Paddington Train Station) - 4 min walk
Marylebone Station - 16 min walk
Paddington Underground Station - 1 min walk
Lancaster Gate Underground Station - 7 min walk
Edgware Road (Circle Line) Underground Station - 9 min walk
Restaurants
The Mad Bishop & Bear, Paddington - 4 min walk
Angus Steakhouse Paddington - 1 min walk
Steam Bar - 3 min walk
Sawyers Arms - 1 min walk
Paramount Lebanese Kitchen - 1 min walk
About this property
Norfolk Inn Paddington
When you stay at Norfolk Inn Paddington, you'll be in a great location, within just a 10-minute walk of Hyde Park and Kensington Gardens. Also, Marble Arch and Oxford Street are just a 5-minute drive away. Fellow travelers like the helpful staff. The property is just a short walk to public transportation: Paddington Underground Station is steps away and Lancaster Gate Underground Station is 7 minutes.
At a glance
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Hotel size
31 rooms
Arranged over 4 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid photo identification at check-in. This is the only form of identification that is accepted at this property.
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets not allowed
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Other information
Designated smoking areas
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Room service
Working away
Business center
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Safe-deposit box at front desk
Garden
Reception hall
Accessibility
Elevator
Room amenities
Be entertained
DVD player
Satellite TV channels
Home comfort
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
More
Housekeeping (on request)
Fees & policies
Refundable deposits
Deposit: GBP 100.00
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
SO Hotel Paddington
SO Paddington
SO Paddington Hotel
So Paddington Hotel
Norfolk Inn Paddington Hotel
Norfolk Inn Paddington London
Norfolk Inn Paddington Hotel London
Frequently asked questions
Does Norfolk Inn Paddington offer free cancellation for a full refund?
Yes, Norfolk Inn Paddington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Norfolk Inn Paddington?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Norfolk Inn Paddington?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Norfolk Inn Paddington and nearby?
Norfolk Inn Paddington has a garden.
What's the area around Norfolk Inn Paddington like?
Norfolk Inn Paddington is in London City Centre, a short 1-minute walk from Paddington Underground Station and 7 minutes' walk from Hyde Park.
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Norfolk Inn Paddington Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.0/10
Cleanliness
6.0/10
Staff & service
4.2/10
Amenities
4.4/10
Property conditions & facilities
4.0/10
Eco-friendliness
Popular mentions
Room
Bed
Location
Shower
Toilet
Service staff
Lobby
Bathroom
Clean room
Weather
Reviews
10/10 Exceptional
Nov 21, 2024
Good location
Felipe
Felipe, 6-night trip
2/10 Poor
Apr 26, 2025
Not even close to what was advertised
Christo
8/10 Very good
Feb 19, 2024
I like the location of this inn and the bed was wide enough and was tidy well.
Lira
Lira, 3-night trip
2/10 Poor
Jan 3, 2025
Disgusting
Absolutely disgusting don’t waste your time booking.
Verified traveler
2-night trip
2/10 Poor
Nov 28, 2024
The hotel was looking awful. The room was in poor shape and ain’t gonna talk about the toilet in the room..
Oscar Karl Gustav
Oscar Karl Gustav, 1-night trip
2/10 Poor
Jul 17, 2024
The other reviews were spot on. This hotel is dire.
Gerard
Gerard, 1-night trip
2/10 Poor
Feb 10, 2025
WARNING DO NOT BOOK THIS ONE
It was dirty the worst place i ever been the bed was stained there ware insekts was only there 2 min before i started looking for a new hotel i don’t recommend at all the worst one ever i wouldn’t even wish that upon my enemies to have room like that
Verified traveler
4-night trip
2/10 Poor
Nov 29, 2024
There was mould on the walls, I absolutely do not recommend it.
Camille
Camille, 1-night trip
10/10 Exceptional
May 19, 2024
Ideally suited to arrivals from Paddington, great access to all the sights with underground & bus routes right outside your door. Great variety of good value places to eat on your doorstep and lovely area around the river and park to chill. Rooms were very compact but everything you needed if you are looking for a base to explore London on a budget. Staff were very helpful and amenable providing left luggage facility. Would definitely stay again.
Jan
Jan, 2-night trip
2/10 Poor
Nov 23, 2024
Will not be going there again the front dest staff rude and not clean
peter
peter, 1-night trip
6/10 Good
Jun 4, 2023
Staff very nice
Nelly
Nelly, 3-night trip
6/10 Good
Nov 1, 2024
More efforts on maintenance
Col Yakubu
Col Yakubu, 9-night trip
2/10 Poor
Nov 28, 2024
Don’t stay here!
The rooms were tiny, run down with windows that did not close, the room smelled, it was in poor decorative order, there was a water pump or something in the room which kept coming on during the night, the rooms were on the 4th floor with steep narrow and winding stairs to them, really difficult to carry your bags upstairs.
David
David, 1-night trip
2/10 Poor
Dec 4, 2024
DO NOT STAY HERE
Dreadful condition. Dirty, unkept. No lift. Felt unsafe. Avoid at all costs.
Verified traveler
1-night trip
2/10 Poor
Dec 30, 2024
Terrible disgusting filthy hotel- DO NOT STAY
Absolutely filthy, dirt, urine stains on bedding, urine smell in room. Revolting bathroom, dirt everywhere. Windows cracked and covered in dirt. Do not stay here. We had to find another hotel as it’s not fit for purpose. Images on the hotel advertisement are not for this hotel they are fake. Worst hotel I have ever seen.
Samantha
Samantha, 1-night trip
2/10 Poor
Aug 1, 2024
I stayed here for 10 minutes before leaving!
This is has to be the worst hotel I have ever experienced. Do not stay here get the late bus home!
Lucy
Lucy, 2-night trip
2/10 Poor
Jul 23, 2024
Very poor place
Ralfs
Ralfs, 1-night trip
2/10 Poor
Oct 10, 2024
It was awful, unclean, incredibly hot, none of the provisions that were listed. Water was scolding hot.
Beth
Beth, 1-night trip
6/10 Good
Jun 11, 2023
Norfolk inn
Convenient hotel near to Paddington station and walkable to my place of work. I was out all day and night so can’t really judge it. But a tired hotel in need of a makeover.
Harish
Harish, 4-night trip
2/10 Poor
Sep 1, 2024
Very dirty.
Claims 2 stars, should be zero.
Robert
Robert, 4-night trip
2/10 Poor
Dec 9, 2024
DO NOT BOOK THIS HOTEL, EXTREMELY DIRTY AND FULL OF BUGS. We booked last minute due to train cancellations so were desperate and booked the first hotel we found that was close to the station. The bathroom was full of black mould, we didn't feel comfortable using the shower as it was so dirty. We went out to buy dry shampoo rather than showering there. There were cockroaches everywhere too. AVOID
Louise
Louise, 1-night trip
4/10 Fair
Oct 26, 2024
nice people...but i had to ask for a chair (there was none in the room) and for a water glass (there was none ... and he gave me a cardboard coffee cup)...room was cleaned only once in a six night stay, and then the maid left the dirty wet towels on the floor and did not even replace the toilet paper (which i had to ask for)....lumpy creaky bed
Mark
Mark, 6-night trip
2/10 Poor
Oct 14, 2024
It's wasn't what I expected and it' was unexpectedly rooms I took photos of prove it's not worth the money.
Leo
Leo, 1-night trip
2/10 Poor
Oct 7, 2024
Worst hotel I’ve been
The worst hotel. Old, small stairs, no lift, felles toilet on the third floor, room is small, walls and windows were broken, mye støy, broken electric fan.
We change our room to the Ground floor with own bathroom and tiny fan.
Område er utrygt and you can smell weeds around the area. Not worth the price, although its located close to the train station.
Tiffanie Maye
Tiffanie Maye, 1-night trip
2/10 Poor
Aug 28, 2024
Very dirty, claim 2 stars, should be zero.
Show phone and concierge on website, neither are there.