The chairs are filthy
No hot water, maintenence stull need to fix it before I can use hot water
Rooms are not sound proof and noise from corridors and other can be heard in the room I stayed
Really disappointing on a 5,000+ room
ernesto jr
ernesto jr,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 22 日
I had to wait a long time for check-in because there was only one receptionist. The room smelled like cigarettes and the hallway. Bathroom
Design is not good. Room rate is not worth for its price. Additionally, There was also a sudden alarm that went off in the room and elevator just as I was about to check out, which gave me a mini heart attack and the hotel didn’t even inform guests about what was happening. Had a bad experience overall.
Charlaine
Charlaine,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 5 日
Location
Hotel is very nice however location is difficult to find and off site parking. Mall is convenient as only less than 2 minute walk.
Jack
Jack,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 5 日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
We’ve been staying at your hotel almost monthly and have always appreciated the comfort and service you provide. However, during our recent stays, we’ve noticed a persistent musty or sweaty odor upon entering the room. It’s quite noticeable and detracts from the otherwise pleasant experience.
Additionally, the towels no longer have the fresh, fragrant scent they used to; it makes us wonder if there’s been a change in the laundry detergent or process recently.
We’re sharing this feedback because we genuinely like your hotel and would prefer not to look elsewhere. We hope you can look into this matter and bring back the level of freshness we’ve come to enjoy in your rooms.
Super convenient, literally attached to SM. Parking was a little difficult to find nearest to the hotel. All kinds of varieties of food. Staff were courteous and attentive. Nice touch on the cold water at the lobby!
Federico T
Federico T,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Alberto
Alberto,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 27 日
Eden
Eden,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
FLORENZ
FLORENZ,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Excellent staff, wonderful hotel, comfortable bed, conveniently located next to mall.
Edward
Edward,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
Staff was wonderful.
Thought two reservations were combined for a two night stay but the system did not work, keys were deactivated and received a call asking if I was staying longer.
Construction also began and I was not notified in advance.
Edward
Edward,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 24 日
Great Hotel, one small inconvenience
Very comfortable and convenient. My only complaint is the the reservation system. They seem to be having problems with it. I had extended my stay 2 additional times. So 3 reservations through Hotes.com and they didn't show up and had to be researched in the admin office. It always worked out well, but made me wait a few times to check in. Overall, I'm going back to stay there. It was very nice and convenient to the SM mall, which is just across the street.