Wish I'd had an experience that lived up to the high rating. Checking in/registering was impossible - the online form they sent didn't work, and for a week I was unable to get in touch with anyone via texts, emails, or phone calls that went straight to voicemail. I tried to reserve a parking space in advance on the online form, but not until I arrived did they inform me that it didn't go through because of said online registration issues.
Additionally, the room I had (particularly the bathroom) was very poor. Despite all the heat being off the room was somehow sweltering hot, the towel rails and shower rod were loose and felt like they were going to fall off with the slightest pressure. And worst of all - the shower head was positioned only 3-4 feet off the ground, making showering an incredibly awkward and uncomfortable experience. The only thing I can think of is that it was intended to be a fully handicap bathroom, but if so and they intend to let non-handicapped people stay, there are plenty of shower fixture options that include both lower and higher shower heads to provide a quality experience for all.
The staff was very friendly and welcoming - which was very nice and appreciated. But the quality of the room means I don't plan to stay here again.
