We booked a superior studio that did not resemble the photographs on the website at all. Tried to check in at 3pm, room was not available until 4.30pm , after being told it would be 5 minutes. Had to leave luggage in an unsecured, unsupervised room, no luggage labled and other guests luggage too. Our Room was tiny, outside area dirty and messy, neighbouring rooms outside area covered in cigarette ends, doggy poo bags, cans etc. These were separated by wooden palets. In rooms, you could not control your own aircon, and it was seldom on. At 30 degrees +, this made it very uncomfortable, especially during the night. You were told not to turn fridge any cooler, it was on minimum. you had to recyle your own rubbish and put general rubbish in basement carpark. Large Laundry cages and recycling bins were directly outside our room for our entire 3 night stay. Bed and toilet clean but bathroom sink very slow to drain. This is not in the petit france area, as stated, though a reasonable walk to get there. So many notices about dos and donts, we felt we were back at school. This certainly did not live up to website description/photographs, and certainly not what we expected after our various hotel/appartment stays throughout europe this trip