Weird Chinese hotel. No English spoken. Very dirty rundown room where most of the light switches do not work, no shower curtain in the bathroom, no bath plug, no bath mats, ugly window view. Very noisy in the mornings; cleaners screaming & shouting, loud machinery banging for over 1 hour! A truly awful hotel.
Peter
Peter,2 晚旅行
Lastminute 真實旅客評語
2/10 不太好
2023年3月30日
시설도 오래되었고 청소도 불결하고 와이파이도 계속 끊기고 안되고 최악이었습니다.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2022年7月2日
Staff was unable to locate our reservation. The room was visibly dirty, no wifi, large towel on the bed for a blanket, and a lock was broken on the door. Additionally, not a safe area for a lady traveling alone, which thankfully I wasn’t.
Serena
Serena,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2022年2月1日
George
George,5 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2020年4月3日
Worst Hotel EVER!
I stayed at the hotel in March 2020 when I visited the wonderful city of Phnom Penh and unfortunately I had a very disappointing stay.
The main issues were as follows:
- Rooms are absolutely filthy (please see photos that speak for themselves!)
- The hotel charge a deposit, give no receipt, and then deny upon check out that you ever paid a deposit so in effect steal from their customers.
- Daytime receptionist polite and friendly but night time receptionist is extremely, extremely, extremely rude!
- Night time receptionist plays videos so loudly on her phone that it can be heard from guest rooms.
Overall, a very disappointing stay.
Vincent
Vincent,8 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年4月2日
Excellent. Nice place. Recommend highly. Will visit again
真實旅客
24 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年3月6日
No shuttle pickup from/to airport
Hotel does not provide shuttle service from/to the airport contrary to what is stated in the info page of Hotels.com
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2020年3月5日
Worst hotel I’ve been at.
Therese
Therese,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2020年3月1日
I switch from Lucky Star to Lucky Star 3 is it is a new hotel and I was curious to see how I would like it it is basically the same design as Lucky Star to but the bed mattresses sheets and pillows were fantastic it was the most comfortable bed I've slept in in Asia it is a non-smoking Hotel which I appreciate it also they were only renting floors to the 7th floor but it does go to 10 I went up to 11 and got a view of the city in the Olympic Stadium that is it is not finished yet but what a wonderful View as in all Lucky Star Hotel sometimes they have wedding receptions but in my 10 years of staying there I have only quiet after 10 as I think that is the rule of the wedding receptions the staff is wonderful
Randall
Randall,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年2月10日
真實旅客
1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2019年12月16日
Need better maintenance
Not well maintenance hotel
Paul
Paul,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年10月12日
Très bon sejour et le personnel est très professionnel à recommander
Didier
Didier,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2019年5月11日
Tu Anh
Tu Anh,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2019年2月12日
YOUNGTAEK
YOUNGTAEK,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年12月13日
bon séjour
séjour agréable dans un quartier qui célèbre en permanence des mariages
le seul problème de temps en temps la nuit nous subissons des nuisances sonores
travaux et les gens qui discutent dans la rue
quartier en permanence surveillé par des agents de sécurité
Didier
Didier,3 晚浪漫之旅
Hotels.com 真實旅客評語
6/10 不錯哦
2018年12月7日
They only gave a tiny soap (didn't get replenished every day, often had to ask), the air conditioner didn't work properly, and they only provided a very thin blanket - i asked for more blankets but they said they didn't have any. Overall you get what you pay for, and the staff tried their best to be friendly and helpful given the language limitations.
Rudy
Rudy,8 晚旅行
Wotif 真實旅客評語
4/10 一般般
2018年6月10日
BYEONGYUN
BYEONGYUN,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2018年2月10日
Hulda Thorunn Ottesen
Hulda Thorunn Ottesen,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2017年8月17日
Nice place to stay. Close to all tourist sites and good shopping areas.
真實旅客
2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2016年6月16日
Hôtel excentré
L'hôtel ne se situe pas dans le quartier touristique de la ville, il est plutôt excentré. Il est à environ 35-45min de taxi de l'aéroport, donc il convient pour une première nuit, à condition de ne pas y passer à plusieurs jours. La propreté laisse à désirer, mais avantage notable : il y a l'air conditionné ! Par contre pas de serviette, ni de savon, ou encore pas de restaurant à proximité.
Lucie
Expedia 真實旅客評語
4/10 一般般
2015年12月14日
Surrounding restaurants ALL booked out with weddings, ++ noisy in room. Staff service was very disappointing.
Booked online and arrived late. Didn't seem to have my booking and the pictured hotel was full so I was told to go next door which is part of the complex I think. However they wanted me to pay which I didn't want to do as I had already paid online. Staff did not speak good English and I spoke to someone by phone and emailed my booking which got it sorted.
Large room but not in particularly good condition or clean. Near the airport, a few dollars in a tuk tuk which is why I stayed. Booked same day as my prior accommodation had no air con or windows.
Staff did seem helpful but I think had I stayed here as a female solo or inexperienced traveler might have felt very uneasy.