While at breakfast somebody walked into our room and stole 2 wallets. When reported to front desk she used every excuse. One of them being that because our door was not shut properly also that the cameras are only at the ends of the hall. Only people we seen when going down to breakfast was cleaning staff they were probably watching us.
Francine
Francine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月9日
Quiet and Comfortable
The evening front desk staff was wonderful. Very friendly and accommodating.
The room was beautiful and quiet (from traffic, trains and other guests); the bed was comfortable.
Drawbacks: the room was not very clean, but the sheets were clean! That's a plus!
Solution: I went to Walmart to buy Lysol wipes and wiped down everything which made my stay much better.
Would I stay there again? Yes, but I will bring a tub of Lysol wipes.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
Uma Maheswai
Uma Maheswai,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Great service, staff went above and beyond to accommodate my needs.
Nathania
Nathania,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月28日
kirankumar
kirankumar,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月26日
Samantha
Samantha,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月13日
No pool
It was a good day other than the fact that the pool was down and I did not receive that message.
Enedina
Enedina,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月9日
Great Staff great stay
Robert
Robert,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Great shower
Timothy
Timothy,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月27日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月19日
Wynne
Wynne,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月17日
Melissa
Melissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月15日
The first room we received when we arrived smelled like swett, the bathroom floor was dirty, there was a candy wrapper and muffin crumbs on the floor. We were re-assigned. The Continental breakfast worker woman took a towel to clean up a coffee spill on the floor with her shoe wiped it across the floor, then picked it up and wiped the coffee counter and the coffee spout!!!! I was completely appalled!! I complained to the front desk, and got an appology…needless to say, that was the last time I had breakfast with your facility.
Logan
Logan,5 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年10月9日
Fridge wasn’t working. Fixed in the morning.
There were gnats over the swimming pool that kept buzzing us.
Key cards needed replacing 5 times
Mark
Mark,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月4日
Met our needs
Robert
Robert,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年10月4日
HOTEL WAS EXCELLENT AND STAFF AWESOME
Roger
Roger,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
Helpful staff and good breakfast
Bruce
Bruce,1 晚商務旅行
Travelocity 真實旅客評語
10/10 好極了
2024年8月30日
staff are friendly
I-Ting
I-Ting,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月24日
Jennifer
Jennifer,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月19日
easy access but the hot tub wasn’t working
Andrew
Andrew,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月16日
Maintenance/engineer team is sleeping on the job at this hotel. So many things are broken down. Not a total deal breaker if you can ignore a wobbly table while eating breakfast or loose tile flooring in the bathroom. I also say that about the Maintenance team because when I got to my room, I was shocked to see a Maintenance man in my room, sitting on the bed, watching Tv.
Yvette
Yvette,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月4日
The desk clerk went above and beyond our 1st night. Genuinely customer friendly.
The downside, our room was not cleaned the following day. The phone in the room didn't work to call for more towels. I had to get the towels for myself after waiting more than 15 minutes at the front desk for someone to even assist me. The breakfast attendant was not happy at all when we asked for more cups and when we told there was no more coffee. We felt like we were really bothering her.
Jodi
Jodi,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月1日
Clint
Clint,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月27日
April
April,1 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年7月14日
A good hotel with a lot of caring staff!
It was a great property, but things that I overlook like some dings and dents, others may not. The hotel was overall everything I expected and more. The staff was amazing and even offered to change rooms over a couple of dents, but I said no because we were tired and it was no big deal to us. It was worth every penny and they wanted me to leave this feedback for everyone to see. I said I would leave only a positive feedback, but they wanted the truth out to fix any problems others may say about their hotel. A lot of pride is put in by the staff and all were friendly and helpful. I would recommend highly and the shower was awesome! I enjoy rainfall showers and our room came with one. Great job and the minor stuff is no big deal. It was worth every penny and I left a tip for their kindness and caring about my experience.