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Hôtel Montmorency

3.0 star property
Family-friendly hotel in Carcassonne with spa and outdoor pool

Choose dates to view prices

Photo gallery for Hôtel Montmorency

Outdoor pool, sun loungers
Large Suite | Living area | Flat-screen TV
Exterior
Large Suite | Terrace/patio
Premium Deluxe | Premium bedding, in-room safe, individually decorated
In the heart of the historical district, Hôtel Montmorency offers a tranquil retreat. Unwind with a body scrub or Swedish massage at the onsite spa, relax by the seasonal outdoor pool, or explore nearby historic sites.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Connecting rooms available
  • Bar
  • Electric vehicle charging point

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Steam room
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Seasonal outdoor pool
  • Hot tub
  • Bar/lounge
  • Room service

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, individually decorated

Superior Room

8.2 out of 10
Very good
(10 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, individually decorated

Classic Room

8.4 out of 10
Very good
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, individually decorated

Deluxe Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 194 sq ft
  • 9 bedrooms
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Deluxe

Premium Deluxe | Premium bedding, in-room safe, individually decorated

Premium Deluxe

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Room

Junior Room | Premium bedding, in-room safe, individually decorated

Junior Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 237 sq ft
  • 4 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, individually decorated

Suite

Highlights

Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Large Suite

Large Suite | Living area | Flat-screen TV

Large Suite

Highlights

Yard
Deck/patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 1938 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 10
  • 3 Queen Beds and 4 Twin Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, individually decorated

Standard Room

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Blackout drapes/curtains
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2 Rue Camille Saint-Saens, Carcassonne, Aude, 11000

What's nearby

  • Château Comtal - 2 min walk - 0.2 km
  • Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
  • Narbonnaise Gate - 3 min walk - 0.3 km
  • Le Musée de la Torture de Carcassone - 5 min walk - 0.4 km
  • Aude Gate - 6 min walk - 0.6 km

Getting around

  • Carcassonne (CCF-Pays Cathare) - 17 min drive
  • Castres (DCM-Mazamet) - 71 min drive
  • Couffoulens Station - 10 min drive
  • Pomas Station - 17 min drive
  • Carcassonne Station - 25 min walk

Restaurants

  • ‪La Demeure Du Cassoulet - ‬5 min walk
  • ‪La Girouette - ‬4 min walk
  • ‪Bar Restaurant le Sénéchal - ‬5 min walk
  • ‪La Taverne du Chateau - ‬4 min walk
  • ‪Le Trouvère - ‬5 min walk

About this property

Hôtel Montmorency

Enjoy your visit to Carcassonne with a stay at Hôtel Montmorency. Guests can go for a swim in the outdoor pool and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. A bar/lounge, a hot tub, and a steam room are other highlights at this Mediterranean hotel. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 2 AM
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 15 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–noon
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Babysitting (surcharge)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Mediterranean architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Cribs/infant beds are available for EUR 10.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Parking

  • Self parking costs EUR 15 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from April to October
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hôtel Montmorency
Hôtel Montmorency Carcassonne
Montmorency Carcassonne
Montmorency Hotel Carcassonne
Hôtel Montmorency Hotel
Hôtel Montmorency Carcassonne
Hôtel Montmorency Hotel Carcassonne

Frequently asked questions

Does Hôtel Montmorency offer free cancellation for a full refund?

Yes, Hôtel Montmorency does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hôtel Montmorency?

Yes, there's an outdoor pool.

Are pets allowed at Hôtel Montmorency?

Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hôtel Montmorency?

Yes. Self parking costs EUR 15 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hôtel Montmorency?

Check-in start time: 3 PM; Check-in end time: 2 AM. Check-out time is 11 AM.

What is there to do at Hôtel Montmorency and nearby?

Hôtel Montmorency has a spa and an outdoor pool, as well as a steam room and a garden.

What's the area around Hôtel Montmorency like?

Hôtel Montmorency is a short 2-minute walk from Château Comtal and 3 minutes' walk from Narbonnaise Gate.

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Reviews

Hôtel Montmorency Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.8

Eco-friendliness

8.6

Property conditions & facilities

What guests liked

  • The pool area was a lovely oasis with a good size, nice loungers, and a jacuzzi. (12 reviews)
  • Parking was convenient, secure, and easily accessible with a good location. (7 reviews)
  • Breakfast was delicious, of very good quality, and reasonably priced with a plentiful selection of food. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Location
Service staff
Room
Breakfast
Bathroom
Food
Shower
Lobby
Toilet
Gardens

Reviews

10/10 Exceptional

Great stay for Sightseeing

Great location and some close to the castle grounds! Pool is very nice also! Staff are very attentive & helpful!
Jonathan, 2-night trip

10/10 Exceptional

Cosy hotel in Carcassone

A lovely.place with excellent amenities and staff. Location was excellent
Helen, 1-night trip

8/10 Very good

Great location near castle.

Great location, 1 minute from the castle. Our room for 3 (1 queen, 1 double) was very tight. Modern purple / lime green walls and decor didn’t really match the charming and serene rest of the property but I guess that’s a personal choice. Staff were friendly and helpful. A good place to stay if you’re spending one night or two and then off on the rest of your trip.
1-night trip

10/10 Exceptional

It was a wonderful place with friendly staff and close proximity to the castle. The animals around the building made it even better as they were always friendly and excited to hang out. The bar had great drinks, snacks, and breakfast. We extended our stay because we enjoyed it so much!
Brady, 2-night trip

6/10 Good

Good Location but poor bathroom

Basic but convenient location for exploring old city. Configuration of bathroom was very poor.
Stephen, 1-night trip

10/10 Exceptional

Besides the helpful staff the location is fantastic.
Mindy, 1-night trip

8/10 Very good

Hotel looks very nice. I only stayed for one night so I can’t enjoy all the amenities.
Nelson, 1-night trip

10/10 Exceptional

Lovely hotel. So clean. Nicely styled outdoor seating area and swimming pool. Very efficient and friendly staff. One young male member of staff gave a recommendation of a local cocktail served at the hotel. It was very good. He also helped with explaining about the tickets for a train journey I had booked. The red decor of the room we stayed in was a bit oppressive but it didn’t spoil our stay: minor gripe.
Rosemary, 3-night trip

10/10 Exceptional

Excellent place to stay for a visit to the wonderful city of Carcasonne. Convenient, safe parking on-site for 15 euros per night. Our bedroom was clean and comfortable, across the road from the main hotel reception but that wasn’t a problem. Lovely pool and pool area with sun beds, which we made use of.
Sarah, 2-night trip

10/10 Exceptional

Stunning location and perfectly placed

Stunning location and perfectly located. Breakfast v good and pool just what was needed to cool down. Staff lovely but not enough of them so service was a bit slow.
L, 2-night trip

8/10 Very good

Gorgeous hotel, lovely pool, great food, friendly staff and the cutest chien et chat. Ladies, take a mirror so you can do your makeup outside, as the spotlights in the bedrooms and bathroom make it tricky... Other than that, we loved it. What a location!!
Jane, 4-night trip

10/10 Exceptional

Fantastic location directly in front of the walls of Carcassone. Easy and secure parking. Lovely pool and hot tub( but small). The hotel is lovely and the rooms are modern, but compact. We had a patio which was a bonus.
Darlene, 2-night trip

10/10 Exceptional

Pretty good overall but sink and shower were clogged. Some refurbishing needed is some rooms. Wear and tear visible in spots. Good A/C, great views, excellent bar, very friendly staff.
Jose, 1-night trip

6/10 Good

The hotel had a great location and excellent parking facilities, but the room was impossibly small and the shower controls took me a half hour to figure out and could never maintain constant temperature. Consequently, we avoided showering.
John, 2-night trip

8/10 Very good

Increíble view from our room

The view from our room was absolutely beautiful. The people at the reception where very very nice. Our room was not very clean. I took pictures of the floor that looked like it had not been swept in days.
Kim, 1-night trip

4/10 Fair

Room was basic & very small. Thin curtains with street lights shining through. A/C was too noisy to have on. Informed hotel 2 months in advance that we were vegan….still served yogurt, butter, cakes & pastries for breakfast. All we could eat was rolls & an apple. Plus is the location & parking.
Adele, 1-night trip

4/10 Fair

The property is run down. It could use some upgrades. Air conditioning is shared by 4 rooms so doesn’t work. Decorating could be better. Cheap wall paper to cover old walls. Hallways painted black and carpet is dirty and worn.
Joni, 2-night trip

10/10 Exceptional

The shower was set up in a way that the whole bathroom flooded when anyone took a shower. But this seems to be common in France in general. One of our outside doors wouldn't close/latch, so we had to close and lock a secondary shutter outside the door.
2-night trip

6/10 Good

Mini break

The Hotel is in an excellent position, pool area beautiful and Breakfast very nice. Bedroom was fine comfortable and quiet however bathroom was dirty with hair on the floor behind the door, was pointed out and room was cleaned but hair remained. Plug in bath blocked and dirty. No wifi however WiFi is advertised but cannot reach the rooms. This was mentioned at least 5 times during my stay and each time I was told there is WiFi and they would reset it. WiFi does not even show on the networks when searching for it. Not acceptable to advertise WiFi and not have it. Love that the hotel has a dog.
Gaynor, 2-night trip

8/10 Very good

Premium location: the fortress is right in front. You can walk from the front desk to the front entrance of the fortress in less than 10 minutes--closer to 5. Pool, bar, & parking all good (tight parking). Property consists of 2 hotels main & bldg across the street. I booked 6 mos. in advance for 2 people & still didn't get in main bldg. Add'l bldg rooms very small (even by European studs); you have to sit and pivot to fit onto toilet. Free bathroom amenities are a "community" shampoo/soap bottles in bathroom. Hence, rooms nothing great, but the fact you can get a hotel this close, w/ a pool, w/ a/c, near the airport, & a great view (from bar not your room) makes it worthwhile. Also, great bakery in walking distance. The staff was nice enough, the location is safe, and housekeeping does a great job. If you arrive late, you may not get a parking space so keep that in mind. We did not get the breakfast; we chose to walk to the bakery each day for coffee and pastries. Many nearby restaurants were simply average, but the tapas bar in the Fortress named, "Escargot" was very good. If you stay at Montmorency, take advantage of exploring the fortress in the evening when the crowds are gone. So, overall, I'd give it 4-stars because of its location.
John, 1-night trip

10/10 Exceptional

Calme, service qualitatif avec le sourir. Est i'clus que le jaccuzy et la piscine. Parking payant 15 euros
antoine, 1-night trip

10/10 Exceptional

Parfait
Luca, 3-night trip

10/10 Exceptional

Situation idéale au pied de la cité
Eric, 1-night trip

10/10 Exceptional

C'est la seconde fois que nous allons dans cet hôtel et nous en sommes très contents. Accueil très agréable, chambre confortable et literie au top. Petit déjeuner copieux. Au pied de la cité de Carcassonne.
MARINA, 1-night trip

10/10 Exceptional

.
Jessica, 3-night trip