We arrived late at night, and unfortunately, the check-in process took over an hour. The hallways had an unpleasant odor, and we struggled to figure out how to operate the shower—eventually needing staff assistance because the room phone didn’t work. The hotel keys repeatedly malfunctioned, and the Wi-Fi was extremely slow and unreliable.
To make matters worse, the bed was uneven and uncomfortable, and the pillows were lumpy, making it difficult to get a good night’s rest. Overall, this was a very disappointing experience, and I would not stay at this hotel again!