Room was dirty when we got there, was given another room and then the keys didn’t work. Our new room had water stains on the ceiling, beds were extremely hard and uncomfortable. The pool area looks very neglected. I do believe that they are remodeling but they had boxes in the hallways of new bed frames but you could barely get by them which I believe to be a hazard. Would not recommend.
Rachael
Rachael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
A real bang for the buck!!!
This was in a great spot. There.
Is a very good italian restaurant right across the street and the hot tub was hot🙂
Robert G
Robert G,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月17日
Heath
Heath,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月12日
Dont stay here
Pool and hot tub was not operational, rooms were cold regardless running heaters at max heat. Lobby was cold. Not food service as promoted. Short staff and manager was not familiar with location controls. Rooms and elevators had odor. Shower tub stayed clogged. No drainage fluid available or maintenance staff. Had to get a bottle of Coke from clerk to dissolve backup in shower. Get what you pay for..should not even be renting these rooms. BestWestern should remove their logo off the door.
Steven
Steven,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月9日
Horrible
Jacqueline
Jacqueline,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月5日
Worst HOTEL EVER
Our stay was absolutely miserable.
We booked a jacuzzi room in which we didn’t get and didn’t know until we paid for our room.
There was bed bugs.
The bathroom toilet and sinks all leaked.
Trash was all over the property where they had carried garbage out and never took it to the dumpster.
The receptionist was really rude.
The pool area smelled like the Tennessee river when dead fish are laying around in the summer heat.
The light outside our balcony door was barely hanging up.
The balcony sliding door didn’t lock.
Breakfast was gone before the ending of service and no other food was replenished.
Sorriest service and stay ever!!
Kevin
Kevin,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
Not as advertised
It was nasty from the start. Our room lights didnt work. When we flushed the toilet it flooded the floor they refused to give us a different room it woild take up to 14 days to get a refund so we just stayed for the night. The pool wasnt heated like advised. The room smelt of some serious mold. The breakfast tasted like it had been reheated all week and just put out each morning. It was really bad experience