Costa Mujeres 海洋魅力 - 僅限成人 - 全包式是否有游泳池？

是的，住宿提供5 座室外游泳池。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式是否提供停車位？

是的，住宿提供免費代客停車服務。車位有限。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：23:00。退房時間為 12:00。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式是否附設賭場？

此住宿沒有賭場，但PlayCity 賭場 (開車 20 分鐘) 和皇家犛牛賭場與運動博彩 (開車 21 分鐘) 都在附近。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式和附近有什麼好看好玩的？

在Costa Mujeres 海洋魅力 - 僅限成人 - 全包式內可以享受到的娛樂活動有健身課程、保齡球和皮拉提斯課程。這裡有 5 座室外游泳池可供您盡情游泳，另外這間住宿還有其他設施，包含2 間池畔酒吧和10 間酒吧，您都可以體驗看看。Costa Mujeres 海洋魅力 - 僅限成人 - 全包式還具備健身中心、Spa 服務以及花園。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式內部或附近是否有餐廳？

是的，此住宿附設 8 間餐廳。

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式住宿資訊、相片和旅客評語

Q: Costa Mujeres 海洋魅力 - 僅限成人 - 全包式是否有游泳池？

是的，住宿提供5 座室外游泳池。

Q: Costa Mujeres 海洋魅力 - 僅限成人 - 全包式是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: Costa Mujeres 海洋魅力 - 僅限成人 - 全包式內部或附近是否有餐廳？

是的，此住宿附設 8 間餐廳。

10/10 好極了

2026 年 1 月 10 日

It’s very clean resort . The food and drinks are excellent . We have been coming to Mexico for the last 23 years this is one of the best resort . Thanks to Hector he is very friendly guy . Will come back again

Amrinder Singh，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 10 日

This place was just what we needed. We came here for some rest and relaxation and that is exactly what we got. If you are looking for a party resort, this place is not for you! It’s still very new and not everything is complete or worked out. We expected a few hiccups and they didn’t bother us. The rooms: We got a privilege ocean view room. It was worth the extra $$. It was ridiculously spacious with tons of closet space, living area, 2 full bathrooms, and an amazing view. The bed was amazing. Firm but very comfortable. I did not like the pillows. They flattened quickly. Let me just say their air conditioner was set on Artic. Thankfully you can adjust it. The staff: Most of the staff was very friendly, attentive, responsive, and went that extra mile to make sure you felt taken care of. I want to send a shout out to our butler, Andres. He took care of all our dinner reservations and other scheduling needs. Little touches like drinks and sweets sent to the room was lovely. Isua, Emilio, Leticia were fantastic in the privilege pool. Some of the wait staff took a long time getting drinks and stuff (25+ minutes) but we knew with them, it was done! The started realizing we would come at a certain time and already had towels and chairs waiting on us! Daniel at Sakura- not only is this probably our favorite restaurant, but Daniel was absolutely the best waiter we had. This man has waiting down to a fine art! He was just that good! Henry- at the Piano Bar made the best drinks I had

Shasta，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 9 日

The best staff,

Timothy，14 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 9 日

What stood out the most was the staff, Antonio, Janet, Hector, and Maria!! They were all outstanding were their service and interactions! Always in a good mood and wanting to be helpful or have fun! On top of the staff the food/drinks were very good! Privilege restaurant was my favorite! The rooms were Always clean and restocked! Games and activities were fun and very involved! Overall great vacation stay!

Braydn，7 晚好友同遊

Expedia 真實旅客評語

4/10 一般般

2026 年 1 月 9 日

Ericka，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 9 日

Everything was excellent! Very beautiful beaches. Friendly staff, great food, couldn’t have been a better trip

William，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 8 日

Everything about this resort was amazing. Food and drinks was amazing. Even went to a silent party and the bar and it was so much fun. As a upcoming resort i definitely recommend coming here

Ana Veronica，3 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2026 年 1 月 8 日

Our stay at Ocean Allure. Was great! Resort was very clean and wasn’t over populated due being a very new resort also making it a laid back vacation. Staff were very pleasant. I would like to give a big thanks to Alessa! She helped me make reservations for my wedding anniversary, get flowers, and decorated our room to surprise my wife! Thanks for all your help Alessa!

Steve，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 8 日

We had a great stay during the week between Christmas and New Years. Every staff member we met was amazing, courteous and friendly. The room was lovely and spacious with plenty of storage. The pools and beach were perfect. One tip - upgrading to Privilege status is worth it. It is very hard to get a dinner reservation if you are not Privilege, where the butlers make the reservation for you! If you are looking to relax and unwind you will be happy at Ocean Allure!

Risa，5 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2026 年 1 月 7 日

La habitación muy bonita , el hotel bonito El servicio más o menos . Quizá xq está recién inaugurado , algunos meseros y otras personas de la recepción no muy amables

Rocío del Carmen，4 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2026 年 1 月 7 日

Originally we booked 3 rooms for 5 people. Few days after making the reservation we wanted to add one more person to the third room. Called, emailed tried to reach out, unfortunately unsuccessful. Expedia was not able to help me, since the only way Expedia agent was able to do it, it was to cancel the third room and rebook it. Unfortunately there was no guarantee that there will be a room available. Therefore advised by Expedia agent to book the flight separately for 6th person and add all inclusive package at the arrival. Since we had a room already it shouldn’t been a challenge. I even went step further and reached out to H10 hotels corporate reservation. They also couldn’t help me since Ocean Allure is a new property and they have not received a training to do so. As per agent on the phone. Since none of my emails not messages ever got returned we decided to add all inclusive package at the property. What a pleasant surprise that was. We got charged $1500 for 5 nights only for the all inclusive package. As mentioned we already had a room booked with one person and purchased the fare separately. That was way too high of a charge for all inclusive only. It wasn’t all. It has been a challenge to make a reservation as a group of 6, since only way to make dining reservations was separately for each room. They also couldn’t make a change to the reservation to show 2 guests on the third room. You would think it shouldn’t be a problem after paying $1500 in addition….

Sasa，5 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 7 日

Resort is beautiful! Food was really good, good selection at breakfast buffet, dinner restaurants were excellent. The coffee shop had the best coffee I have ever had at an all inclusive. I would pay money for the mikes latte. Lots of seating at pools and lazy river. Less seating at the beach. Staff is very kind and worked so hard! (Make sure you are tipping them!) Highly recommend this resort!

Katarzyna Sandra，4 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 7 日

I had an awesome experience staying at Ocean Allure Cancun. The hotel is modern, clean, and in a great location with easy access to the beach and nearby attractions. The rooms were spacious, comfortable, and well-maintained, with great views and everything I needed for a relaxing stay. The staff really stood out—Tony, Hector, Janet, Maria and Ale very friendly, professional, and always willing to help with recommendations or anything we needed. The atmosphere was laid-back but still fun, making it perfect whether you’re looking to relax or explore Cancun’s nightlife.

Hugo Antonio，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 6 日

For a brand new resort the staff were fantastic and all of the amenities were in working order. The pools were very clean (albeit a bit cold) and the meals available were lovely. Wouldn't hesitate to recommend this resort to a friend.

Tara，7 晚旅行

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 6 日

We stayed here for 5 days & it was an incredible experience. The staff was absolutely the best each of us have ever experienced! They really go above and beyond at every twist and turn to make you feel welcomed. The food is outstanding with plenty of options. There is a very good breakfast & lunch buffet here if you are looking for that option. They also have PLENTY of stand alone restaurants with a la carte and full menu options as well. Plenty of pools with more than enough spacing and servers who are constantly available to serve you drinks. The beach is stunning as well! Rooms are clean & ours (Privilege Junior Swim Up) contained a waterfall shower, fridge with drinks (both alcoholic & non), plenty of closet space, safe, steamer for clothes, dual sinks & a beautiful swim up right outside. This just opened Dec 3rd so there are a few MINOR things they could improve upon such as slightly warmer pool water. We noticed not many people were utilizing the pool due to its extremely cold temperatures. The 2nd would be more consistent music by the pools. We found ourselves having to pool hop a bit to find where the music was playing. Lastly, there are day beds available at the beach for privilege customers...you HAVE to arrive there by 6am at the latest as it is first come first served. I would like to see them add more of those as a convenience for others who pay max price as well. Again these are minor improvements but overall 10/10 place and would HIGHLY recommend to anyone.

Eddie，4 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2026 年 1 月 6 日

We recently stayed at this resort and overall had a pleasant experience. The property is very clean, quiet, and not crowded, which made it easy to relax. The beach itself is beautiful and well maintained. However, there are not nearly enough lounge chairs. If you arrive around 10 a.m., you’ll likely spend a good amount of time walking back and forth trying to find one. I understand the resort just opened on December 1st, but if you know how many rooms are booked, it seems reasonable to provide enough basic essentials for your guests. The Italian restaurant was clearly understaffed — it took about 20 minutes just to get water, and the fish we ordered was dry. This was disappointing, especially since it’s the only restaurant that requires reservations. The other restaurants were decent and more consistent. Our room was clean when we arrived, except for the shower floor, which we had to rinse ourselves. After the first night, we used the door hanger to skip housekeeping, but once we removed it the next day, no one came to clean — not that day, nor the next, until late at night. The spa was another letdown. A 60‑minute massage was $169, which would be fine if the spa felt special, but the space was very plain and lacked any warmth or coziness. I wouldn’t return to the spa based on this experience. On a positive note, booking a trip to Xcaret Park through the resort was very easy, everything went smoothly, and we enjoyed it a lot. Despite the issues, the resort is new, clean,

Eigrdas，5 晚好友同遊

Expedia 真實旅客評語

8/10 非常好

2026 年 1 月 5 日

High potential, but currently in a "soft-opening" transition. Pros: Beautiful tropical design, amazing beach, decent food options, plenty of entertainment, and incredibly kind staff. Cons: Visible construction flaws (paint/tiles) and very cold pool water (we believe the water temperature should be comfortable enough not to be shivering). Great for adults, but wait a few months if you want a "polished" experience. I have no doubt that this resort can be a 5 star resort in the future. • Overall Rating: 4/5 Stars (soft opening) • Best For: Couples, families with adult children, wanting a more relaxed focused stay with entertainment available. Stay: December 27-January 2 Would I return? Yes but during warmer season and after plenty of time for the resort to sort out some issues and improve wherever necessary. *Please note I am not a travel reviewer. Therefore, I am writing this review based on what we experienced throughout. We did not really go out of our way to ensure we try absolutely everything the resort has to offer.

Janvil，6 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 5 日

Hi So I booked the resort privilege suite ocean view. I informed the resort that we old be there 12pm and if possible needed an early check in. That was not done. We were given a suite at 3:30pm. With a partial ocean view.disappointed honestly but the overall stay was made so comfortable by the staff and resort was so new and clean and beach was so clean an amazing that we really forgot about the check in hiccups. Alex our server in privilege restaurant was a 5 star guy who made every effort to please us. The best restaurant was the privilege one with excellent views and food breakfast lunch and dinner. A big disappointment was the French restaurant. The steakhouse and Japanese restaurant were really good too. It was our first time in Cancun and I am so glad that I chose Ocean Allure and even more glad that I chose their privilege room.

Mariam，3 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2026 年 1 月 5 日

We enjoyed our stay overall. There were a few areas that need improvement. Service was generally good but there were a lot of miscommunication between staff which led to us being given inaccurate information. The food was good but when it was busy you could tell the quality really dropped. The beach is great but it really needs more chairs. The pools & lazy river are awesome although a bit chilly. I'm sure that will be corrected as they continue to warm up. The Piano Bar, Lobby Bar, and Sports Bar always provided great service and outstanding drinks. The other bars around pools & at restaurants were not as good. The bowling alley and golf simulator were really great activities that are very unique to this resort. The golf simulator has tons of potential to both generate additional revenue and provide great experiences for customers. The room was very spacious and well appointed but it really should have been deep cleaned before they allowed anyone to stay there. There was a lot of construction dust on everything and paint/caulk splashes all over the place. With a good deep cleaning, the room would be outstanding. The lobby provides a beautiful and dramatic entry into the resort. Overall, the resort has a lot of potential but needs to address a few service, food, and cleanliness items to be considered 5* in my opinion.

Justin David，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 5 日

If anyone is thinking about staying at this property, the answer is YES — this is truly one of the best resorts in the Cancún Costa Mujeres area. Everything was a 10/10. The staff is outstanding. From check-in onward, everyone treated us with courtesy and warmth. Luis from the management team is amazing! always checking in to make sure everything was going well through our whole stay , Julio from guest services was extremely helpful , and Tomas Jonathan and Carla in the restaurants provided amazing service. The rooms were always impeccable, and the beach in this area is absolutely beautiful. Thank you to the entire team for such a wonderful stay — we would absolutely return and highly recommend this resort.

Adilene，5 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2026 年 1 月 5 日

The room was dusty because of next door was under repair, they welcome note was not my name

Flora D，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 4 日

This resort is brand new and beautiful. The staff is friendly and helpful.

Ursula，9 晚旅行

CheapTickets 真實旅客評語

10/10 好極了

2026 年 1 月 4 日

great place

Marco，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2026 年 1 月 4 日

Pros - Staff were excellent! Jennifer at the Front Desk went above and beyond to help us, so professional, and we cannot say enough good things about her, even stayed passed her shift to make sure we were taken care of. Nicte (poolside bar) was so pleasant, as were all of the bar staff. Cons - not having the buffet open for dinner was very disappointing and inconvenient, it was only open for breakfast and lunch so you had to go to the a la carte restaurants which is not great for people arriving at the resort after 3:30 p.m to check in or returning from a day excursion. especially since you needed reservations at the a la carte restaurants. Maintenance staff response was lacking for issues to be fixed (ie: shower, dead bolt on door not working - never fixed, electrical issue in a family members room - never fixed) Uneasiness in not having peep holes in the doors. Lacking in entertainment/activities in the evenings, really nothing to do. INCREDIBLY LONG process to check out, had to be done physically at the counter. Safety concern around the washroom by the pool, due to an elevation in the flooring - which is not marked or covered with non-slip material, several people tripped and fell.

Gregory，6 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2026 年 1 月 4 日

Large and clean room , amazing beach , excellent hotel , I recommend 100%

EMILIO O，4 晚家庭旅遊

Expedia 真實旅客評語

Costa Mujeres 海洋魅力 - 僅限成人 - 全包式

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

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