Terrible. Definitely won’t recommend this. No air conditioning no lift. Poor service.
Chang-Ling
Chang-Ling,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2018年6月25日
Bed size of twin room is quite small. There were someone’s hairs left at bathroom when we arrived. It is an old building without a lift, and the room does not have air conditioner. The staff at reception is friendly, and the location is fine. It is overpriced, I will not visit this hotel again.
Open and draw up the wooden louvres as it is windy at night. Otherwise, the louvres got blown up and make noises. Doors will also be blown shut.
Tung Choi
Hotels.com 真實旅客評語
8/10 非常好
2015年8月25日
真實旅客
Hotels.com 真實旅客評語
8/10 非常好
2015年6月6日
Good condition but a bit far away from old city
The hotel is beautiful and big even I stayed in a single room with full service. Bed are comfortable and good WIFI is provided.
Reception will show you the ways to travel around Edinburgh and map is available.
However, free breakfast is not included and there is no restaurant nearby the hotel. And check in time on 14:00 is too late which waste many time to get around (Edinburgh business hours are usually 17:00 to 18:00)
A little bit far away from the Royal miles (old downtown district), a 20-25 mins walks to there is a must because many streets are on the slopes and strong wind are usual in there.
The room was clean but I felt very cold as the heating was not work
Stefka
Stefka,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年10月13日
MATTHEW
MATTHEW,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年10月12日
Plus: Great breakfast, good location, good overall value for money.
Minus: Housekeeping did not attend room once during my 3 nights/2 day stay. Was not provided with any information on check in, had to search the room for the info book to find out when breakfast was served and what the wifi password was.
Natasa
Natasa,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年10月9日
Nice couple stay
Nice stay again. Only issue was no bar facilities due to covid but didn't affect it much. Lovely staff as usual
Ben
Ben,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年10月9日
Ross
Ross,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2020年10月4日
Disappointing Hotel
Stayed in Room 309There were a number of issues with the room which I would mainly have described as annoyances but over the short period of time we were in the room they started to add up and culminated with a major issue in that we had no hot water on Saturday morning. We called reception to report this and received a call back to say a couple of boilers had been fau
Shabby appearance - stained carpet and large stains on bathroom ceiling.
The bedroom Venetian blind was faulty.
The TV came on of it’s own accord at three points during the night!
In the morning the TV no longer had a signal so we were unable to watch any programs.
Lastly, on leaving the hotel the hand sanitiser was empty. This was around 10am, I would have expected, given the current situation, that it would be refilled at the very least first thing in the morning.
As you can expect we were extremely disappointed with our stay and hope that you will consider some sort of recompense for having provided us wit( such poor service.
I look forward to hearing from you.
Regar
Gwen
Gwen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年10月4日
Great location
Great location, nice building. Good service; staff friendly and helpful.
Alan
Alan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年10月4日
Blair
Blair,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020年9月28日
Our stay was great value for a beatiful hotel. The room was very clean and great amenities would definately return