oh wow where to start upon arriving everything went well as for check in , however i got a loft room 7419 the sofa was broken on the arm rest went to take a shower u only got either very cold water or very hot water then i turn on the oven and cockroaches came out of the oven this is all going on at 1030 at night n all the night manager did
( Alex ) was change my room at time my party of 8 had to change my room , there where roaches even inside the dish water , he didnt want to return my money or least give me a discount very disappointed with Chula Vista first it was supposed to be charged 861 when i get to the hotel they charged me 964 please be aware dont stay here
Mark
Mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
Anniversary Midweek trip
Been 13 yrs since coming to Chula Vista. Nice to get room cheaper than in years past.
Came for our Anniversary. And love Chula Vista. Used to come with our kids for many years in the 90’s.
Steve
Steve,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 25 日
Bonnie
Bonnie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
Somewhat disappointing
The hotel was clean and the condo was nice. We had 7 people staying and we needed more towels and a blanket. We called the front desk to request more on our first night and were told someone wohld bring them up. Over 3 hours later we called again and were told the same thing. Finally, we went to the front desk and initially were told they were out of towels, but eventually we got what we needed. Do not call if you need anything... your best bet is to walk to the main desk and ask in person.
Another frustration we had was that several of the slides both inside and outside were closed. Not sure if this was due to staffing, but this went on the whole weekend. Paying well over a thousand dollars for the stay should include attractions that are advertised. Very disappointing.
Kati
Kati,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Happy Customer!
This place is great for the whole family. The only thing that needs improvement are the mattresses. If firm is your preference then you are all set.
Angelica
Angelica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Christina
Christina,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 18 日
danielle
danielle,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 13 日
Maricela
Maricela,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 7 日
Okay stay for my family
I recently stayed at Chula Vista Resort with two other adults and three children. We booked a villa facing the golf course for a three-night stay.
The villa was okay, but it definitely needs some attention. One of the biggest issues was the spider problem—they were everywhere. It made the stay uncomfortable, especially with kids. For the price and setting, they really need to take care of pest control.
We also booked for six people, but the room came with only one roll of toilet paper to start. We had to constantly call for more, which got annoying fast. You’d expect better preparation for a group that size.
On the plus side, the water park was fun. The kids had a great time, and that was definitely the highlight of the trip.
Overall, the stay was manageable, but I wouldn’t return unless the pest issues.
Jonesha
Jonesha,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 5 日
Meagan
Meagan,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 5 日
Jori
Jori,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Ryan
Ryan,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Needs work
Our room smelled musty and like a cigarette. There were questionable marks on the walls. The patio door had a screen that was half off. The bathtub had cigarette burns on the ledge and a discolored/rusty drain cover. The A/C was loud and put a musty smell in the room when turned on. Our view of the river was gorgeous, but everytime a speed boat made a wake the pier below our building would rock and make a loud horrible screeching noise. This occured all day and night. I rented 2 rooms and both were bad. I would not recommend the hotel rooms.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 1 日
Mohamed
Mohamed,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Our Dells Vacation
We enjoyed our stay very much! Our river view balcony was great with the huge trees all around us! The staff was very friendly and helpful Great bar and restaurants, you don’t really need to leave. There’s too much to do on only a 2 night 3 day stay. Navi Spa topped the stay off
Scott
Scott,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Mario F
Mario F,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
michael
michael,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Liliya
Liliya,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 16 日
Descent start…can be better like 30 years ago
I stayed here when they first opened, 30 years ago! But the experience this time was disappointing. The customer service was slow and they didn’t even have reception at their front desk at times. Long wait to be seated for the buffet and food wasn’t that good. Too many parks, but the towels are too small to last all day. Needs some remodeling. Overall, a good hotel to start off the Dells experience and water attractions great for kids. Oh and make sure to ask for room cleaning service everyday when you arrive or they won’t provide this until you leave.
Ivana
Ivana,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
Would return.
Place was pretty decent. Water park was decent and wasn’t too crowded. A lot of loose dogs and smoking all over at every exit and doorway. Parking was almost non existent
Josh
Josh,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
Typical resort that needs some pretty significant updating, but given the draw is the waterpark there is no need to since they sell their rooms because of that.
Brent
Brent,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
Karisa
Karisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 10 日
One bathroom for 8 people. Do I need to say more!
One bathroom for 8 people. The sink was out in the common area. No privacy. I was disappointed. We were given a tour years ago, so I thought a room that sleeps 8 was on of those rooms. The water park closed at 7pm so we never got to use it. I always had the Chula Vista on places I would like to stay, but now it sank to the bottom of the list.
Anita
Anita,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
Not very senior friendly. A lot of walking. Very difficult getting in/out the very tall tub. No grab bars for safety in the bathroom. Had trouble getting a luggage cart. The room was very spacious and lovely.