I stayed here when they first opened, 30 years ago! But the experience this time was disappointing. The customer service was slow and they didn’t even have reception at their front desk at times. Long wait to be seated for the buffet and food wasn’t that good. Too many parks, but the towels are too small to last all day. Needs some remodeling. Overall, a good hotel to start off the Dells experience and water attractions great for kids. Oh and make sure to ask for room cleaning service everyday when you arrive or they won’t provide this until you leave.
Ivana
Ivana,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
Would return.
Place was pretty decent. Water park was decent and wasn’t too crowded. A lot of loose dogs and smoking all over at every exit and doorway. Parking was almost non existent
Josh
Josh,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
Typical resort that needs some pretty significant updating, but given the draw is the waterpark there is no need to since they sell their rooms because of that.
Brent
Brent,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 14 日
Karisa
Karisa,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 10 日
One bathroom for 8 people. Do I need to say more!
One bathroom for 8 people. The sink was out in the common area. No privacy. I was disappointed. We were given a tour years ago, so I thought a room that sleeps 8 was on of those rooms. The water park closed at 7pm so we never got to use it. I always had the Chula Vista on places I would like to stay, but now it sank to the bottom of the list.
Anita
Anita,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 5 日
Not very senior friendly. A lot of walking. Very difficult getting in/out the very tall tub. No grab bars for safety in the bathroom. Had trouble getting a luggage cart. The room was very spacious and lovely.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
Great for family vacation
Loved the resort and location and amenities. Perfect for families. Started off by getting the wrong room. Showed them the receipt that showed i paid for a river view and they moved us. It was storming our first 2 days there. Loved the fact the whole resort is accessible through tunnels so we were able to walk to the indoor Waterpark without stepping outside in the storm. The indoor Waterpark was big and my girls had a blast. Our first night there there were some wild wrestling kids on our floor and they got the Waterpark shut down early and they pulled the fire alarm twice but the resort staff handled everything right away and we were able to get a peaceful night's sleep. Didn't like the fact that hours for anything aren't listed anywhere. Not a single employee seemed to know where or how to order Luigi's pizza. Just kept saying to dial the extension. But when you dial the extension it goes to a voice mail that no one checks. So needless to say we never got to eat that. The chicken strips in the snack bar were really good. Idk if Margaritas bar and cantina actually had food or not. No menus or hours listed anywhere. Overall it was a really nice place to stay. Just had a few things that were annoying.
jamie
jamie,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
james
james,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
Joe
Joe,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Miriam
Miriam,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 28 日
Everything was good the only thing I didn’t like was that house keeping didn’t come pick up our garbage or anything while in the villa
Courtney
Courtney,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
Abbihi
Abbihi,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Araceli
Araceli,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 24 日
Edward
Edward,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 24 日
Mimi
Mimi,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
Roberto C
Roberto C,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
Rhonda
Rhonda,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 22 日
Es muy temprano para la hora de salida se debería dar más tiempo
ma mercedes arroyo
ma mercedes arroyo,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 21 日
Jacuzzi wasn’t properly clean, couch had trash fall out the bed, kitchen sink was nasty, fridge was filled with water at the top King bed had a stain underneath the fitted sheet I left after 16 hours didn’t stay for the second day I paid for
Latasha
Latasha,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 21 日
Room wasn't very clean and looked the same as when we were there 6 years ago. We enjoyed the water park though.
Zach
Zach,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Our stay was good. The hotel was clean and accommodating.