When they towed they wouldn’t give it back until Monday.
After we had to go back home A get a
There is form to complete which I did complete. They provided me instructions to use their parking. They providing fab to use the use the garage. They charged us and still put us out entirely like this.
Shelley
Shelley,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2026 年 3 月 3 日
The suite was perfect for a couple. It gave my wife and I all the comforts of home. I only wish I made the reservation for 3 nights.
Samuel
Samuel,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2026 年 2 月 23 日
DO NOT STAY HERE.
When we arrived to the room it was in disgusting condition. The bed sheets, furniture and carpets were covered in unsettling stains. The floor had clearly not been cleaned. There was no soap, shampoo, body wash, or laundry detergent as promised on the listing. We could not spend a night there due to the unsanitary conditions. We ended up booking a nicer hotel and staying there. Trying to get a refund from this property has been a long and shady interaction. We have been told multiple times that someone will "reach out to us tomorrow" and have not heard back.
Please do yourself a favor and stay literally anywhere else.
Benjamin
Benjamin,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2026 年 2 月 9 日
Was the hardest check in process I’ve ever experienced.
Ariel
Ariel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2026 年 2 月 8 日
yunjae
yunjae,6 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2026 年 2 月 7 日
Better towels, not sure if bedding had been cleaned between guests. Parking was very difficult without the pass.
Brandi
Brandi,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2026 年 1 月 20 日
This was the worst ever- from all the forms and pix of ID’s, credit cards, u had to do and redo prior, having to call multiple times about the app giving an error msg, to the nightly protection of our children from our car to the bldg. The sheets were NOT washed and there was a giant pee stain the size of a large man on one of the mattresses. The white towels were 80% stained yellow. We were up until midnight washing them. There was hair everywhere. The dishes had a greasy film all over them so we had to wash before we used them. BUT the most stressful was I paid for 3 nights of parking and given conf w the spot number and permit location but then 1.5hrs AFTER checkin I was told bc I extended the length of my stay I could no longer have the spot. I emailed then called their customer service stating all of the above and that I NEVER changed my res since initial booking 3+ months prior. The agent said that’s not true and that I couldn’t do anything about it. I asked to speak to a supervisor and she says, it’s 6pm on a Fri night and I said exactly and we have no parking in a very bad area. She just kept saying “too bad”. While the area had meter parking it was surrounded by unhoused pp and we saw 2 men trying to break into a car directly in front of the building. We had to hurry our young kids in every single night bc we didn’t have the garage spot i paid for and they still haven’t refunded me!
Younghee
Younghee,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2026 年 1 月 16 日
Brett
Brett,5 晚旅行
Expedia 真實旅客評語
4/10 一般般
2026 年 1 月 12 日
The apartment was beautiful.
But the process leading up to the stay is horrible. Very little communication - we never received instructions on how to get in so we had to call customer service. Customer service can take hours to call back.
Parking is not worth the hassle.. we paid for parking and yet there were cars parked in our spot on multiple days.
Customer service was nice but not quick to fix issues.
The surrounding area is not the prettiest but there are multiple restaurants within a few min walk away.
Sonia
Sonia,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2026 年 1 月 11 日
Kurtis
Kurtis,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2026 年 1 月 7 日
This is a great building. Maybe my favorite in Phoenix. I loved the check in process and the app. The residents were awesome to meet. Its a great location. Great amenities. The gym is definitely my favorite gym .... ever. Stay here and you'll see why. Will absolutely stay here again.
derek
derek,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 12 月 31 日
Patrick
Patrick,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 12 月 29 日
Nicky
Nicky,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 12 月 26 日
The bed was small, and well worn, and only had just enough space for a foot at the foot of the bed and not much else. The person on the right side of the bed had to walk over the TV pedestal to get around to the foot of the bed. Coffee for one day was provided thought we were there for 4 days and there was not even 1 coffee filter available for us to use the one-day portion of coffee. Communication was difficult and led to low understanding of the horrible parking situation that we would face at 1 am in the morning when we arrived though we called and emailed multiple times telling of our late arrival and petitions for help with understanding what we would face. We had filled out a special form to apply for parking, but no one on Global Inn and Suites thought to tell us the form did not count when our credit card was hacked and we filled out a new form to have the balance of our stay paid for. It was inconvenient just days before our trip to fill all these forms out again and then it didn't even count for the parking form. We were left in the dark about parking.