I love staying here. Something for everyone, no matter the age. The only this time was that the waterpark closed early for a private event. I wish I knew that before hand is all. Otherwise, I have never had a bad experience here.
Jayne
Jayne,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年9月18日
Bridget
Bridget,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2023年9月15日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年9月5日
Joshua
Joshua,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年9月5日
Deanna
Deanna,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年9月5日
Ray
Ray,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2023年9月5日
Sylvia
Sylvia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2023年9月5日
Karla
Karla,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年9月4日
A great waterpark resort needing a little TLC
The hotel is a gigantic resort with am amazing waterpark. My son and I enjoyed the water park one of our 2 days due to poor weather. The water in the lazy river and the lounge chairs were really dirty. While I appreciated having a tub, there was hair that did not belong to myself or my son and the balcony of S439 was dark and a little sad. The receptionist was lovely. Check in late for our friend was great. Our biggest complaint was the absolutely nasty women that worked at the coffee shop. I wanted to report her to management but we would miss our flight and I didnt have time. I paid $7 for a latte that was just a large cup of coffee and just asked her if she would add some cold almond milk as it was boiling hot and I couldnt drink it. She violently grabbed it out of my hands threw the coffee down into to machine and made me a new latte and abruptly handed if to me. The other guests waiting for their coffee were all horrified. Absolutely, horrific customer service.