We had the most amazing time traveling to Morocco ... especially our stay at ZamZam Riad! Marcus, the owner, was so delightful & very responsive (as I had many questions well in advance of arriving). We landed in Casablanca & he was able to coordinate a car to pick us up & drive us to Marrakech. Upon arrival, we were greeted by one of the lovely staff members & indulged in our first delicious Moroccan meal made by their chef. The Riad is located in the heart of a traditional neighborhood - which is what we wanted. The roads are unpaved & lacked street signs (be prepared to drag your luggage for a few short windy blocks) ... but that’s part of the charm. Even during early evening hours, we never felt unsafe (but engage with locals/kids offering to provide directions or convincing you that you’re heading in the wrong direction ... it’s a known ploy to distract & get you to pay for their help). If needed, we had direct access to text the Riad staff. The room was spacious & beautifully adorned. The Riad was very tranquil in contrast to the bustling exterior. Riad ZamZam was our home away from home & would definitely stay there again in a heartbeat! NOTE: I highly advise scheduling a private guided walking tour on your first day (Marcus can set this up). This will help you to quickly acclimate to the surroundings & understand some of the local history, customs ... & aggressive negotiating tactics at the Souks (I got really good ... never pay full price ... HaHa)!