1. No wifi in the room.
2. The TV doesn't work.
3. Tableware not clean in the breakfast restaurant.
Kingsley
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 22 日
A Royal Gem
From the minute we arrived the staff were so friendly, efficient, always on hand. Parking was fine, our clean Superior room gave us spectacular views over the wonderful countryside and River Wye, as a listed building you take on the decor. Ross is a great central spot for travelling around.
Michael
Michael,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 22 日
Nice hotel
Nice hotel and bar area.
Hotel parking was full so had to park out on the road.
Dave
Dave,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 13 日
Welcoming, comfortable and with good food.
We felt very welcome here. The hotel is well staffed and our room was comfortable and clean. We ate breakfast and evening meal here, both were good. Hotel occupies a great position in the town overlooking the Wye valley. The town centre is a very short walk.
Parking is tight but adequate. A USB or 13A socket either side of the bed would have been useful.
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 10 日
David
David,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
A great place to stay.
Very welcoming. Staff were great, excellent food, comfortable room. Great location.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
Great stay in the Royal hotel
Great Location we had room 27 which was the top floor and a fabulous view of the river.
My husband had breakfast and recommended it highly , the quality of the food was excellent and the staff couldn’t do enough for you highly recommended and would stay there again ross and why and nearby towns are just very beautiful and interesting
Tina
Tina,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Dominic
Dominic,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 3 日
Claire
Claire,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Josie
Josie,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
On arrival very professional check in staff and service was second to none really enjoyed our stay hopefully returning in October with a couple of family members can't wait we stayed in room 27 views right over the river
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 28 日
David John
David John,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 25 日
Adrian
Adrian,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
It is what it says on the tin!
Jane
Jane,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
Brilliant service from every member of staff, very welcoming and helpful.
Good size rooms and very clean.
Good location for amenities.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Everything was good except having to climb (no lift ) up to the second floor to get to our bedroom.
Not good for 80 year olds with dodgy knees.
Michael
Michael,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 21 日
The hotel and bar/terrace were good. The food service not so. We booked a table for dinner only to be told we could not order at our chosen time because the kitchen was over whelmed. We sat around for a considerable time before a waitress asked us if we were ok . We eventually got our meal which was good but there is no way I would recommend eating there. The manager did compensate us but we would not stay there again.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Our stay was fantastic. The room was
Kieran
Kieran,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Michael
Michael,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Views are lovely. Food was good and the staff are very friendly and helpful. Rooms are spacious and quiet.