雷克斯堡萬豪春嶺套房飯店 - 雷克斯堡

The staff was extremely friendly and helpful. The room was beautiful, big and clean.

Shower glass and mirrors were filthy

We stayed 4 nights in July, during Covid-19. This hotel is beautiful, but it is FILTHY! So so gross. We never saw one person clean the common areas, let alone anyone working there. There was a empty bottle of hand sanitizer on the table by the elevators...we were there 5 days it was not replaced with a new bottle even after we told them. The elevator doors and floors were disgusting, they hadn't been wiped clean in weeks. The floors from the pool area from the entire lobby were so gross, wet, and weren't mopped once while we were there. The bathrooms by the pool were so gross, only one stall worked, no toilet paper, trash everywhere, no soap in the dispensers. I saw 2 people working there the entire time. I understand not cleaning our rooms during Covid, but the common areas should be cleaned and disinfected (especially elevators and bathrooms!) multiple times a day. I did laundry one night, there was melted candy and SO MUCH HAIR and trash all over the gross laundry room. This hotel was beautiful, but so poorly maintained and cleaned it's not worth staying.

It was ok. Because of COVID time there was no room service. No buffet. Pool was over chlorinated. Front desk was great but limited by all the COVID restrictions

Friendly staff at check and room was clean.

The hotel was convenient and comfortable. Service was non-existent. Not sure that COVID warrants no service with towels or other cleaning.

The bathroom shower had visible mold along the base of the shower door. The vanity surface in the bathroom was dirty. The battery cover was missing from the TV remote control.

Everything was perfect!

Good clean rooms. Extremely friendly staff at the front desk.

Nice hotel -- I'm glad they were open during the C19 epidemic. I am disappointed however that they made almost no effort to minimize the effect on C19 on my stay and prove that Marriott is the best of the best, regardless of circumstances. They provided nothing for breakfast -- no sack lunch, no bottle drinks, no fresh fruit, just a watered down juice machine and coffee -- in a city where coffee is taboo. The room had two very small, mostly exhausted rolls of poor quality toilet paper and no kleenexes. For the first time in my life, I had to use my own toilet paper for a hotel stay. The bed was fair -- not great. The mattress was nice, but the boxspring could be mistaken for a bouncy house.