The hotel stay wss mediocre, until it became terrible when I was charged extra fees and a wifi usage fee, when I questioned it I got alot of attitude from the Hotel Supervisor that worked Wednesday morning that we must have asked for it. I literally checked in at the time they claimed they charged me. Now I am waiting for a complaint she said she will forward to the company for wifi. In addition, this same supervisor was so stingy with giving water. I saw her giving other casino members 4 bottles for 1 person. My son wanted water so badly she didn't want to even give us and she said only 2 per room. She has no manners, my son said hello and i said hello she did not answer. When she finally gave water my son said thank you she did not answer. My son said have a good day she did not answer. We were planning a visit next month with a group of friends, we will definitely not stay at this hotel.
rosalynn
rosalynn,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 3 日
Ed
Ed,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
Kristi
Kristi,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 2 日
Donnie
Donnie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 1 日
Ugh
Front desk went against policy. Caused huge issues for me.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 1 日
cheryl
cheryl,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Nice trip
Lake view was slightly disappointing only being on the 6th floor. Quite rooms, great dinner at William Bs.
Roselyn
Roselyn,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 30 日
Joanna
Joanna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
carlos
carlos,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 28 日
Just say no! Take a pass on this “resort”
Have never, ever stayed in a hotel that did not have housekeeping service! Shocking to return to room and see unmade beds, trash not emptied, bathroom not cleaned etc. Yuck. If they can’t even provide basic services, why would anyone want to stay there? Noisy A/C. Overpriced restaurants. Paid $8 for one hot dog. No fries. We asked for two rooms, one with 2 beds and handicap accessible. They gave us a king bed. Not helpful fot my niece and mom. Only went so my 88 year old mom could gamble. Never again.
Beatriz
Beatriz,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Alan
Alan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 25 日
Terri
Terri,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 23 日
Carolyn
Carolyn,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 19 日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Great Stay!!!
Wonderful casino/hotel. Very tight... meets US federal military/intelligence bases and National Labs (e.g. Fermi, Argonne, Sandia, Ft. Bragg) standards of infrastructure and customer service and care.
Christian
Christian,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 15 日
Allistar
Allistar,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Jodi
Jodi,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
When I arrived, I was very surprised to find out the pool was not open to kids on weekdays.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
PATRICK M
PATRICK M,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 9 日
Heather
Heather,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 9 日
Time has taken it's toll
The time has really take a bite of the chip. Nothing os getting fixed, and if they dont soon no one will go back
David
David,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 8 日
Good for gambling.
Getting luggage to your room is a chore.
4 days no maid service. Not busy at all. Had to paid resort fee. ( Its not Vegas ) Everyone looked unhappy. Very cold inside.