Everything was an extra charge. Coffee pot was missing a part. Yes a maintenance person showed up but not what I was expecting. Won't stay at a Garden Inn again.
Beverly
Beverly,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 31 日
Well we had at least 9 years rooms and I needed to cancel 3 rooms for 1 night. They wld not let me do that - so my son and his friends cancelled their room at another hotel and can over to stay which front desk mgr were aware that they were coming over - gave us keys etc - went to go in their room late at night and they had not been cleaned - so I hurried up and made the beds - went down to at least get new towels for 3 rooms and they cld only give me 3! And as far as cleaning it they said they had no idea but they all knew. Then the price hike was outrageous! I got some of the rooms at $300-$400 and the 3 I booked at your hotel were OVER $600! I get that there was a concert that night and I am all for increasing the prices to say $300-$400 but $600!! My son stayed at a very nice hotel across the highway and he paid about $300 and NO questions were asked when he needed to cancel the day of because he had to come over to our hotel - and I tried to cancel the second day prior to us even coming. And the towel thing and the room not clean - wow. I booked 3 rooms from another site and I asked if I cld cancel those and we just switch rooms and no one wld ever even look that up - and they cldnt check the people out that left Saturday so I had to pay for all the room for Two nights - I get a lot of rooms for a lot of events and have never been taken advantage of like this ever before!! I have been a Hilton Honors member for several years - You can do better!
Susan
Susan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Comfortable
This was a nice property. I would stay here again. The bed and pillows were great.
Vicki
Vicki,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Austin
Austin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 20 日
NO Continental Breakfast
Front desk service was amazing. Rooms were okay size. We had 4 people in the room.
One thing that we didnt see you have to pay for breakfast, they do have what im.not sure if you could call a buffet or order from menu. And 14$ per person. This was a shock to me as we paid 400$ a night for this hotel.
Mollie
Mollie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Michele
Michele,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
GARY
GARY,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 4 日
Expedia website did not inform us of several things as in remodeling. There was no bar there was no restaurant there was no Starbucks the lobby was moved all the way to the convention center terrible access most horrible stay I’ve ever had. The only reason I chose this hotel was for the amenities.
Jason
Jason,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 30 日
The lobby was under construction and I asked for a room away from the elevator and got the room closest to the elevator. Oh well.
Brigid
Brigid,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 30 日
The room was nice and clean but average for the cost. It would have been nice to know that the hotel was under renovation and difficult to get around on the main floor. Security wise there were too many areas that were dark and sketchy.
Karla
Karla,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 24 日
Under construction
Edwin
Edwin,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 20 日
The place was under construction and we were not informed. I paid for what i thought was a nice hotel, and that was not my experience. I could smell the drywall in my room. Will never stay there again!
Diane
Diane,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 18 日
stephanie
stephanie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
It’s hard when a property is under construction, but the staff and signage were helpful. Rooms are wonderful.
Alan
Alan,1 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Under construction made parking and getting around dicey, but our room is wonderful and the staff are very nice and professional.