With the exception of a handful of rooms that have been upgraded and offered to influencers, the rest of the property (and especially the "Jungle Suites" is in bad shape and not ready to welcome guests. We had to change rooms three times and each room was worst then the previous - broken locks, shoddy windows and stained windows, clogged showers and leaking sinks. The grounds are not well kept either.
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月4日
Casa Gitano has a great services and very clean room, staffs very friendly. I love the place .
Sarah
Sarah,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月1日
Fantastic property. Quiet, secluded, great food/drinks. A/C worked amazingly.
David
David,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月29日
Sierra
Sierra,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Roberto
Roberto,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月17日
Timmy
Timmy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月17日
Excellent service
This place is great, everyone offers a superb customer service treat, from the front desk to the servers at the restaurant. The rooms are lovely and very chick. NO TV's which is a good thing is you are trying to disconnect from the world.
Kevin
Kevin,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月4日
This place was a dream! All the staff was friendly and super helpful!! We’ll be back!
Candis
Candis,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月24日
Anne
Anne,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月19日
Berly
Berly,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月7日
Beach was very clean, they have staff rake out the weeds early in the morning, beautiful beach. Tacos are amazing. Saturday house music vibes are lit. Food and drinks are expensive but so is everything else in Tulum. I would stay again with incentives ;)